2023 Hyundai Ioniq 5 Problems & Complaints

Not enough data

Owners have filed 388 complaints about the 2023 Hyundai Ioniq 5 with the National Highway Traffic Safety Administration. There isn't enough complaint history for the Ioniq 5 to compare model years reliably. The most reported problem area is the electrical system (273 complaints, typically around 16,000 miles). 4 recalls cover this model year, including one with a do-not-drive or park-outside warning.

388complaints
4recalls
12crashes
3fires
6injuries
2deaths

Most common 2023 Hyundai Ioniq 5 problems

Share of the 388 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Hyundai Ioniq 5 complaints by model year

2022202320242025202640738822629928
Owner complaints per model year, Hyundai Ioniq 5. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Compare all Hyundai Ioniq 5 years →

2023 Hyundai Ioniq 5 recalls (4)

Electrical system › Propulsion system › Traction battery

NHTSA recall 26V-432 · Jul 2, 2026 · 6 vehiclesPark outside

Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.

Remedy: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge.

Electrical system › Propulsion system › Charging › Module › Software

NHTSA recall 24V-868 · Nov 18, 2024 · 145,642 vehicles

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.

Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge.

Electrical system › 12V/24V/48V battery

NHTSA recall 24V-204 · Mar 15, 2024 · 99,055 vehicles

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.

Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary.

Power train › Driveline › Driveshaft

NHTSA recall 24V-065 · Feb 1, 2024 · 1,165 vehicles

Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.

Remedy: Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460.

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2023 Hyundai Ioniq 5:

Loss of Motive Power

NHTSA investigation PE23011 · opened Jun 8, 2023 · closed Apr 17, 2024 · led to recall 24V-204

On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion.

What 2023 Hyundai Ioniq 5 owners say

Electrical system all 273 →

Intermittent Electrical / Brake failure . Put vehicle in reverse . Brakes failed to stop vehicle . Vehicle has had electrical issues before . Waring lights came on for steering and tire pressure in the past . Recall then came from Hyundai for the ICCU .45 minutes before the collision, the front collision warning came on when I was stopped at an intersection with no one in front of me . I stopped the vehicle and turned the vehicle off . Turned on the vehicle and it reset the warning lights and sounds , and I continued to drive . Later while pulling out of a parking space in reverse ,I stepped on the brakes but the vehicle did not stop . I pumped the brakes to no avail . …

Sep 2023 · crash

7 incidents of electrical drive problem incidents 1-3car would not start despite full battery Incident 4 same thing and car went to dealer, they said know problem and they would fix it overnight by downloading new software and charge about $400 for new 12V battery Incident 5 While on freeway using cruise control card speed varied wildly I disabled cruise control and with manual throttle same problem Incident. 6 In middle of traffic car went blank no lights or anything. I tried to restart 3 times and nothing, so I sat back and was in process of calling for tow. I did nothing and car violently accelerated and turned into steel pole. Only injury I had was bump on head that went away. …

Feb 2026 · crash · 1 injury

Transmission & drivetrain all 72 →

7 incidents of electrical drive problem incidents 1-3car would not start despite full battery Incident 4 same thing and car went to dealer, they said know problem and they would fix it overnight by downloading new software and charge about $400 for new 12V battery Incident 5 While on freeway using cruise control card speed varied wildly I disabled cruise control and with manual throttle same problem Incident. 6 In middle of traffic car went blank no lights or anything. I tried to restart 3 times and nothing, so I sat back and was in process of calling for tow. I did nothing and car violently accelerated and turned into steel pole. Only injury I had was bump on head that went away. …

Feb 2026 · crash · 1 injury

Driver was moving forward into a space in a parking garage between two other vehicles. Driver had pulled most of the way in and was slowly inching forward. As the car came to a stop, it suddenly lurched forward, hitting a concrete wall. The collision warning system did not alert, and auto-braking did not occur. The car was in Regen Level 3, and Auto Hold was not activated. In the months prior to this, the car twice had a similar situation when coming to a stop at an intersection with foot on the brake, then suddenly lurched forward, nearly rear-ending a car in front. There was no visible damage to the concrete wall, and a police report was not made. Hyundai says they want to inspect vehicle, but have not done so after a month. It is easy to believe that this was driver error, but it absolutely was not. Car lunged forward and accelerated into a wall with only the brake being applied. …

Jan 2024 · crash

Fuel & propulsion system all 68 →

7 incidents of electrical drive problem incidents 1-3car would not start despite full battery Incident 4 same thing and car went to dealer, they said know problem and they would fix it overnight by downloading new software and charge about $400 for new 12V battery Incident 5 While on freeway using cruise control card speed varied wildly I disabled cruise control and with manual throttle same problem Incident. 6 In middle of traffic car went blank no lights or anything. I tried to restart 3 times and nothing, so I sat back and was in process of calling for tow. I did nothing and car violently accelerated and turned into steel pole. Only injury I had was bump on head that went away. …

Feb 2026 · crash · 1 injury

The contact owns a 2023 Hyundai Ioniq 5. The contact stated that the vehicle failed to charge at 120 or 240 volts. The charging unsuccessful alert was displayed. The contact stated that the vehicle only charged on a DC fast charger. The vehicle was taken to the dealer where it was diagnosed that the ICCU (Integrated Charging Control Unit) that allowed both high-voltage and secondary batteries in vehicles to be charged had failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 500.

1,000 miles · Apr 2023

Frequently asked questions

Is the 2023 Hyundai Ioniq 5 a good car?

There isn't enough complaint history for the Ioniq 5 to compare model years reliably. So far owners have filed 388 complaints with NHTSA.

What is the most common problem with the 2023 Hyundai Ioniq 5?

The electrical system — 273 complaints, 70% of all complaints for this model year, most often about 12v/24v/48v battery. Next are the transmission & drivetrain (72) and fuel & propulsion system (68).

How many recalls does the 2023 Hyundai Ioniq 5 have?

There are 4 recalls for the 2023 Hyundai Ioniq 5, the most recent from July 2, 2026 (traction battery). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Hyundai Ioniq 5?

Years to avoid or approach with caution: 2025. See the full Hyundai Ioniq 5 years comparison.

At what mileage do 2023 Hyundai Ioniq 5 problems happen?

The median mileage reported in complaints is about 16,000 miles; 90% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.