Which parts fail
Components named in complaints (door latches, locks, hood and tailgate latches).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2007 Hyundai Entourage owners, lightly cleaned up (personal details are redacted by NHTSA).
Tl* the contact owns a 2007 Hyundai Entourage. While driving 45 MPH, the hood opened independently and shattered the vehicle's windshield. There were no injuries and a police report was not filed. The vehicle was towed to a body shop and repaired. While driving 45 MPH, the hood opened independently again and shattered the windshield. There were no injuries and a police report was filed. The vehicle was towed to a body shop, but was not repaired. The vehicle was then towed to terry reid Hyundai (816 joe frank harris pkwy se, cartersville, ga 30120) where the dealer stated that the incident was due to driver negligence. The vehicle was not repaired. The manufacturer was made aware of the failures and sent an investigator, who also stated that the incidents were due to driver negligence. The VIN was included in NHTSA campaign number: 16V843000 (latches/locks/linkages). …
Tl* the contact owns a 2007 Hyundai Entourage. While driving approximately 35 MPH, the hood flew up and slammed and shattered the windshield without warning. There were no injuries. The vehicle was towed to the contact's office. The vehicle was then taken to curry Hyundai (3040 e main st, cortlandt manor, ny 10567, [phone]) where the contact was informed of NHTSA campaign number: (latches/locks/linkages). The technician informed the contact to call the manufacturer for a repair authorization. The manufacturer was made aware of the failure, provided a case number, and promised to follow-up with the contact; however, the contact was not called back by the manufacturer. The vehicle was not diagnosed or repaired. The failure mileage was approximately 101,000. Updated 9/20/18
Tl* the contact owns a 2007 Hyundai Entourage. The contact received notification of NHTSA campaign number: 20V061000 (service brakes, hydraulic), 13V555000 (air bags) and 16V843000 (latches/locks/linkages) however, the parts to do the recall repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The vehicle was taken to Hyundai on perryville (343 n. Perryville rd, rockford, il 61107) and was rejected to be service due to the parts not being available. The contact stated that while attempting to move from a stop sign, the vehicle made an abnormally loud noise. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 150,802. Parts distribution disconnect.
Tl* the contact owns a 2007 Hyundai Entourage. The contact stated that the while the vehicle was operated at 35 MPH, the hood independently unlatched which resulted in the hood hitting the windshield. The vehicle was taken to the contact's residence. The vehicle was not taken to a diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.
Electrical problems,with my 2007 Hyundai Entourage, day one the battery had to be replaced,then at 39,000 plus miles, the power door on the left side quit working,it was bad about re-opening after being shut. Then when it was returned another problem was created ,the first time my wife locked the doors the door lock notification horn was very faint.they reordered a new horn ,no change. The ex-service manager said that's the way it should sound. My wife and I and children,family members all said it sounded strange. We didn't make a big deal out of a horn sound.then the battery again went bad, had to be replaced. At 76,000 plus miles both power doors quit working, I asked for a quote,and to keep all replaced parts. The quote was given,the parts weren't given to me. I was told they were to be sent back as a warrenty. Two power door motors and a module,all went bad at one time. …
Power sliding door failed to lock resulting in it opening on highway at 65mph. No way to secure door had to tie it to keep from opening failure has occurred 4 times dealer replaced latch under warranty first time 2nd time failed on trip to Canada dealer stated my warranty was not covered in Canada but I would be recompensated if I sent the invoice to hyundia. Sent all paper work they requested and was advised that it was a maintenance problem and not covered. Even though it had only been 5 months since the last repair the slider has now failed again and there is no question that Hyundai has a serious safety problem with the Entourage lt van as the number of complaints on this vehicle is huge and always on the passenger side slider. …
2007 Hyundai Entourage. Purchased in spring '07. Both side/sliding doors are automatic and within a few months of purchase they began to have difficulties closing. They would not be able to close and immediately open again. The right side more so than the left. It can take up to 20 attempts to close the right side at times. When it became an annoyance, meaning it occurred almost everyday we brought the vehicle in to the dealer early this spring. The first visit they needed a special order part and we returned several weeks later when the part was in. They replaced said part on both sides. Since the replacement, the doors are still having difficulties closing, right side more often than left. …
Tl contact owns a 2007 Hyundai Entourage. The contact stated that the sliding doors on her vehicle would not remain closed. On one occasion, the driver's door opened while driving at an unknown speed. She pushed various buttons on the door in an attempt to keep it closed. The vehicle was taken to the dealer several times and they replaced the latching mechanisms and sliding door lock modules; however, the failure continued to persist. The manufacturer stated that they would bring in a mechanic from california who would determine the cause of the failure and they would not return the vehicle until it was repaired. The VIN was unknown. The current mileage was 23,017 and failure mileage was approximately 100. Update 10/01/08 the power sliding door, did not open or close. The steering wheel vibrated at highway speed. Updated 10/02/08.
Tl* the contact owns a 2007 Hyundai Entourage. The contact stated that the vehicle had numerous electrical failures. The contact stated that the interior light, the power sliding doors, and the power locks all failed. The vehicle was taken to the dealer for diagnosis and was informed that there was an electrical short. The vehicle was repaired. The failures recurred. The air bag light began to illuminate and the contact was afraid that it too was an electrical issue and felt very unsafe driving the vehicle. The vehicle was due to be diagnosed at the time of the complaint. The failure mileage was 114 and the current mileage was 111,000. Updated 01/05/13*ljupdated 2/6/2013
Both of our Hyundai Entourage sliding doors failed after approximately 65,000 miles. At first they wouldn't close all of the way or lock when using the electric door feature. Then, the problem occurred when closing the doors manually. Then, the electric feature totally stopped working all together and the doors still didn't fully close or lock when closed manually. We had it fixed and were told that the motors on the doors had burned out. This is surprising that these doors don't last longer given that it is a highlighted feature of the minivan; they should be able to withstand more use. I am suspect of this characterization of this problem.
Related recalls
Latches/locks/linkages › Hood › Latch
Hyundai Motor America (Hyundai) is recalling certain model year 2007-2008 Entourage vehicles manufactured February 16, 2006, to June 30, 2008. In the affected vehicles, the secondary hood latch may corrode and bind and remain in the unlatched position when the hood is closed.
Remedy: Hyundai will notify all of the owners. For vehicles originally sold, or ever registered, in Alaska, Connecticut, Delaware, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota,…
Door Lock & Latch complaints in other Entourage years
Frequently asked questions
How common are door lock & latch problems on the 2007 Hyundai Entourage?
NHTSA has 31 complaints about the locks & latches of the 2007 Hyundai Entourage, 14% of the model year's 214 complaints. The component named most often is doors › latch (7 mentions).
Is there a recall for 2007 Hyundai Entourage door lock & latch problems?
Yes — NHTSA recall 16V-843 (latch, Nov 21, 2016). Recall repairs are free at authorized dealers.
At what mileage do 2007 Hyundai Entourage door lock & latch problems start?
Half of the complaints with a recorded mileage happened before about 36,000 miles, and 37% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.