2021 Honda CR-V Steering Problems

Mileage when the problem started

• Under 25k
  318%
• 25k–50k
  1165%
• 50k–75k
  16%
• 75k–100k
  16%
• 100k–150k
  16%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2021 Honda CR-V owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2021 Honda CR-V. The contact stated that while driving at 30-35 MPH, the steering wheel failed to steer in the intended direction. The contact stated that the steering wheel independently steered and made a left turn. The vehicle crashed into a nearby pole. No warning lights were illuminated. The contact stated that when the vehicle stopped, the steering wheel independently spun about 4-5 times. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss. The contact was transported to the medical center. The contact sustained injuries to the head and neck from the air bag deployment. In addition, the contact sustained injury to the right shoulder and right arm. A Police report was filed. The contact referenced an unknown recall which had a similar failure description, however the contact's VIN was not associated. …

Last September my lane assistance caused me to hydroplane and spin out of control. My airbag was deployed and I was injured. I was on the outside left lane, the roads were a little wet from a past rain event, I felt the car run over a slick spot and its wasn't until my lane assist beeped and turned my wheel and I instantly began spinning, I hit a concrete wall. Prior to this I experienced my lane assist feeling sticky or like it drives to autosteer itself too much. I expressed this to my insurance and they said I couldnt prove it and did nothing about it. 2 weeks ago, my car braked to a complete stop because someone was on the sidewalk to the left and I was almost rear ended. …

The contact owns a 2021 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. The contact stated that the steering wheel was hard to steer and the steering wheel jerked. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed steering gear box. The contact was informed that the steering gear box needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The vehicle was scheduled for diagnostic testing within the next couple of days. The contact referenced an unknown recall which had a similar failure description, however the contact's VIN was not associated. In addition, the contact stated that the failure was a known failure with the vehicle. The manufacturer was not made aware of the failure. …

The contact owns a 2021 Honda CR-V. The contact stated while driving at approximately 35 MPH and she was steering to make a lane change the steering wheel was difficult to turn. The contact stated that it was taking more effort than normal to turn the steering wheel and it was also jerking as she turned. The contact stated that the failure occurred when she was turning either right or left. The contact stated that the failure was happening at any speed and that the failure was recurring. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 24V744000 (Steering). The manufacturer was informed of the failure. The failure mileage was approximately 27,000.

The contact owns a 2021 Honda CR-V. The contact stated while driving at various speeds, the steering wheel became sticky while turning. There was no warning light illuminated. The failure persisted and the vehicle was taken to the dealer to be diagnosed. The contact was informed that the steering gearbox was defective and was provided an estimate for the repair. The contact was then referred to the manufacturer and was informed that half of the repair cost or the full repair cost would be covered if the part was placed under recall. Upon investigation, the contact discovered and linked the failure to NHTSA Campaign Number: 24V744000 (Steering). The manufacturer was notified of the recall, but the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 45,000.

The contact owns a 2021 Honda CR-V. The contact stated that while driving at various speeds, while turning the steering wheel to the left or the right, it was hesitating before returning to center. The contact stated that the steering wheel was sticking. The contact stated there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic, who was unable to repair the vehicle. The contact stated that the failure had been intermittent but was a recurring failure. The contact researched online and related the failure to NHTSA Campaign Number: 24V744000 (Steering); however, the year and the VIN were not included in the recall. The manufacturer was informed of the failure. The failure mileage was approximately 60,000.

The contact owns a 2021 Honda CR-V. The contact stated that the steering wheel was stuck whenever turned three-quarters towards the left or the right. Occasionally, while driving and attempting to remain centered in the intended lane, while driving approximately 50 - 70 MPH. The vehicle was taken to be diagnosed. The vehicle was diagnosed with a steering gear box failure. The contact was informed that the rack and pinion system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure; however, the VIN was not included in a recall, and the repair was not covered under warranty. The manufacturer opened a case for the failure. The failure mileage was approximately 35,000.

February 5, the car infront of me swerved to avoid a 2x4 in the road and I tried to do the same but my lane assist beeped and took control and forced me to run it over now I am going through another insurance claim because my electrical system is broken now due to the new damage. Since my last accident, even my passengers can feel when the car resists my steering and when I try to correct it by turning the steering wheel slightly more, it just lets go and causes me to have to correct the over maneuver. I drive 60+ miles a day and I feel my car resist my steering too often, I do not feel comfortable. I purposely since my last accident don't even have my lane features turned on and it still over corrects.

The contact owns a 2021 Honda CR-V. The contact stated while driving at an undisclosed speed, the vehicle became difficult to maneuver. The failure had occurred on several occasions. No warning lights were illuminated. The vehicle was taken to an independent mechanic to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The vehicle was taken to a different dealer where it was diagnosed and determined that the steering rack needed to be replaced. The dealer made the contact aware of an unknown recall; however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 17,000.

The contact owns a 2021 Honda CR-V. The contact stated that while driving at an undisclosed speed and turning left, the steering wheel was making a clicking sound and became difficult to turn the steering wheel back to center. The contact associated the failure with Technical Service Bulletin: 24-011 (that addressed a sticky steering, increased steering effort, or clicking noises caused by excessive internal friction in the electronic power steering (EPS) gearbox). The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

Steering complaints in other CR-V years