GMC Sierra 1500 Door Lock & Latch Problems

Door Lock & Latch complaints by model year

Which parts fail

• Tailgate › Latch
  14
• Hatchback/liftgate › Lock
  2
• Hood › Latch
  1
• Trunk lid › Latch
  1
• Trunk lid › Lock
  1

Components named in complaints (door latches, locks, hood and tailgate latches).

Mileage when the problem started

• Under 25k
  1325%
• 25k–50k
  1732%
• 50k–75k
  1325%
• 75k–100k
  611%
• 100k–150k
  36%
• 150k+
  12%

What owners report

The contact owns a 2023 GMC Sierra 1500. The contact stated that while her husband was driving at various speeds, the rear liftgate door erroneously opened. The vehicle was taken to the local dealer who diagnosed that the exterior touchpad switch assembly was faulty and needed to be replaced. The touchpad switch assembly was replaced, and the vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 35,000.

The contact owns a 2023 GMC Sierra 1500. The contact stated that the vehicle was idling excessively high without the accelerator pedal being depressed. While driving 70 MPH, the tailgate unintendedly opened. The tailgate warning light was illuminated. Additionally, the blind spot detection warning light illuminated without another vehicle being nearby. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6,100.

The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving at various speeds, the tailgate opened unintendedly. The contact stated that the failure occurred while the vehicle was idling or while parked. The vehicle was taken to the dealer, where it was diagnosed, and the contact was informed that the failure was caused by a corroded wire. The dealer determined that the wire and the tailgate switch needed to be replaced. The dealer confirmed that the vehicle was not included in a recall or covered under warranty. The vehicle was not repaired but was scheduled for repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. The VIN was not available.

The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving and transporting a trailer at an undisclosed speed, the tailgate was independently activated. The contact was alerted by a nearby driver that the tailgate was open. The contact stated that due to the failure, the tailgate was damaged. In addition, the contact stated that the failure had occurred previously several times. The vehicle was taken to the dealer. However, the contact was advised to report the failure to NHTSA. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 12,000.

The contact owns a 2021 GMC Sierra 1500. The contact stated that while the vehicle was parked, the tailgate opened independently. No warning lights were illuminated. The contact stated that on a separate occasion, while the vehicle was parked at the residence, the contact approached the vehicle and the tailgate attempted to open independently. The contact moved the vehicle and turned off the engine. The tailgate attempted to open independently again. The contact moved the key fob away from the vehicle to prevent the tailgate from opening. No warning lights were illuminated. Most recently, the vehicle was parked at the residence in front of a toolbox, when the tailgate opened independently and dented the tailgate. The contact called the dealer; however, the vehicle was not diagnosed or repaired. …

The contact owns a 2021 GMC Sierra 1500. The contact stated while the vehicle was parked, the contact attempted to turn off the vehicle; however, the vehicle remained running. A message was displayed to shift to park(P). The contact stated that the lights, radio, and other functions remained operational. On another occasion, the vehicle jerked, and the steering was difficult to turn. The dealer was contacted; however, the vehicle had not been taken to be diagnosed or repaired. The contact also stated that the trunk failed to fully close. The message that the trunk was open was displayed. The contact attempted to close the trunk and message on the displayed was turned off; however, the trunk remained slightly open. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,315.

The contact owns a 2019 GMC Sierra 1500. The contact stated that the tailgate was occasionally opened unexpectedly while driving at various speeds. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that the failure might be related to an unknown recall that included vehicles or model year 2021-2025. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 123,000.

The contact owns a 2019 GMC Sierra 1500. The contact stated that on several occasions while driving at various speeds or while the vehicle was parked, the tailgate opened inadvertently. Additionally, the contact stated that the tailgate failed to lock or unlock manually. The vehicle was taken to a dealer where it was diagnosed and determined that unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 83,000.