2015 GMC Canyon Steering Problems

Which parts fail

• Rack and pinion
  1

Components named in complaints (power steering, steering column, rack and pinion).

Mileage when the problem started

• Under 25k
  117%
• 25k–50k
  3924%
• 50k–75k
  4427%
• 75k–100k
  3823%
• 100k–150k
  2616%
• 150k+
  42%

Owner reports

Selected complaints filed with NHTSA by 2015 GMC Canyon owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2015 GMC Canyon. The contact stated that while driving on several occasion at various speeds, the vehicle lost power steering assist functionality and the steering wheel became stiff. The contact stated that the traction control and another unknown warning light was illuminated during each failure. Additionally, the contact stated that on one occasion while his wife was driving approximately 50-55 MPH, the vehicle lost power steering assist functionality, the steering wheel became stiff, and the vehicle ran off the road into a ditch. The vehicle was undamaged and operable but needed to be pulled out of the ditch by the tow truck. The contact stated that the traction control and an unknown warning light was illuminated during the failure. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. …

The contact owns a 2015 GMC Canyon. The contact stated while driving 60 mph, the steering wheel ceased. The contact stated that the traction control warning light and two unknown warning lights were illuminated. The contact parked on the side of the roadway, turned off and restarted the vehicle and drove to his destination without failure. The vehicle was towed to the local dealer however, the mechanic was unable to determine the cause of the failure. The contact stated while driving away from the dealer, the failure recurred. The contact stated that the failure recurred on several occasions. The contact received notification of NHTSA Campaign Number: 21V213000 (Steering) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. …

The contact owns a 2015 GMC Canyon. The contact stated while driving approximately 60 MPH, he observed that the "Power Steering Service Required" and the stabili-trak warning light was illuminated. The contact stated that the steering wheel was very stiff, and excessive force was needed to turn the steering wheel. The contact pulled over and turned off and restarted the vehicle and the power steering functionality returned. The contact stated that the failure was a recurring failure. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that there was a failure of the steering gears and the electric power steering assist. The mechanic informed the contact of NHTSA Campaign Number: 21V213000 (Steering) however, the VIN was not included. The contact researched online but found no recall associated with the VIN. …

The contact owns a 2015 GMC Canyon. The contact stated that while driving on several occasions at various speeds, he observed a burning odor in the cabin of the vehicle, and the steering wheel became stiff, requiring significant effort to steer the vehicle. The vehicle was steered to the side of the road and restarted on several occasions. However, over time, the failure reoccurred more frequently. The contact stated that after the failure had occurred, the messages "Service Power Steering" and "Stabili-trak" were displayed. The contact was almost involved in two crashes due to the failure. The contact then received notice of an unknown recall, and the vehicle was taken to a dealer, where the dealer acknowledged the recall repair. The vehicle was diagnosed, and it was determined that the cover to a power sensor needed to be replaced. …

The contact owns a 2015 GMC Canyon. The contact stated while driving 70 MPH, the steering wheel became difficult to turn. The contact stated that the stabilitrak warning light was illuminated. The contact was able to park on the side of the road and turned off the vehicle. The contact stated that after restarting the vehicle, he continued driving to his destination, but experience the failure for a second time within 40 miles. The contact stated that he continued driving to his residence, while experiencing the failure. The contact took the vehicle to the local dealer, where it was diagnosed with needing the steering gear torque sensor cover assembly to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V213000 (Steering) however, the VIN was not included. …

The contact owns a 2015 GMC Canyon. The contact stated while driving at approximately 55 MPH, the stability-track and power steering assist warning lights illuminated. The steering wheel became very stiff and required added effort to steer the vehicle off to the side of the roadway. The contact stated that he turned the vehicle off and opened the driver's side door and then attempted to restart the vehicle. The contact stated that the power steering functionality was regained. The contact stated that the failure was intermittent at first but had gradually become a reoccurring failure. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that the steering gearbox needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. …

The contact owns a 2015 GMC Canyon. The contact stated while driving approximately 70 MPH, the vehicle lost power steering functionality. The stabili-trak warning light was illuminated. The contact stated that he pulled into a parking lot. The contact stated that he turned off and restarted the vehicle, and the power steering became functional; however, the failure recurred while driving to the residence. The vehicle was taken to the dealer, where it was diagnosed that the power steering gear had failed. The dealer determined that the power steering gear box needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V054000 (Steering) however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. …

The contact owns a 2015 GMC Canyon. The contact stated that while driving at an undisclosed speed, the power steering assist failed, and the steering wheel became difficult to maneuver. The contact was able to navigate the vehicle off the road. The power steering assist and stabili-trak warning lights were illuminated. The contact turned off the vehicle and waited 15 minutes and was able to restart the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the steering gear torque sensor cover assembly needed to be replaced. The vehicle was not repaired. The contact was informed by the independent mechanic of the NHTSA Campaign Number: 21V213000 (Steering) however, the dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 113,000.

The contact owns a 2015 GMC Canyon. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering as the steering stabilization warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the steering gear torque sensor needed to be replaced. The contact was made aware of NHTSA Campaign Number: 21V213000 (Steering); however, the VIN was not included in the recall. The vehicle was not repaired. The contact then stated that while making a right turn to exit the highway, the failure reoccurred and he almost crashed into a highway barrier after the steering wheel became difficult to turn. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a steering recall. The approximate failure mileage was 82,000.

The contact owns a 2015 GMC Canyon. The contact received notification of NHTSA Campaign Number: 21V213000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the steering wheel would stiffen up then seized. The contact contacted the dealer and two other dealers Capital Chevrolet Buick GMC of Lexington (96 Radio Dr, Lexington, NC 27292) and Flow GM Auto Center (1400 S Stratford Rd Suite A, Winston-Salem, NC 27103) but was informed by all three dealers that parts were not available. The vehicle was not diagnosed. The manufacturer was made aware of the failure but informed the contact that parts were not available. The failure mileage was 99,600. Vin tool confirms parts not available.

Related recalls

NHTSA investigations

Steering complaints in other Canyon years