Which parts fail
Components named in complaints (fuel pump, injectors, fuel tank, hybrid and EV propulsion).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2007 Ford Five Hundred owners, lightly cleaned up (personal details are redacted by NHTSA).
I had this car repaired twice at a professional mechanic shop that cost me thousands of dollars. Every time, the car comes to stop or dies on me. I replaced the fuel filter one time that is underneath the car. Now the car is sitting in my garage because of the fuel pump not functioning and does not make that sound anymore when you turn the key on.
After driving half-hour in high-way southward on I-45 in the morning. The car cannot be accelerate at around 40mph when I ramp up to 288, and the auto-lock light turned red. Seconds later, it recovered back. 2 minutes later, it happened again . And again . So I parked it . ~8-hours later, I started it and the auto-lock light red again. Seconds later, the engine stopped when I back the car. I stepped on gas-pedal when I tried 3rd time, and the car moved and the auto-lock light kept red. 10-minuts later, when I drive on 288-south at ~60mph, both of the repair light and engine light turned yellow and the auto-lock light off, seconds later, the repair light off. The engine light kept on. So I get down the highway, cannot accelerate car with gas-pedal on and cannot turn sterring wheel, the car slow down and stopped by itself. …
Purchased a new Ford Five Hundred in 2007. Have kept up with all regular maintenance. After putting about 20,000 miles on the vehicle, I started having a problem with sudden acceleration. I would come to a stop at an intersection, mailbox, or drive-thru and let my foot off the brakes and the car would "jump" -- accelerate on its own. My foot would not even be on the gas pedal. I took it to the Ford dealership and was told that the transmission had to be "reprogrammed". I specifically asked could it be a problem with fuel system and was told no. I had the work completed but the problem persists to this day. I have had several near misses with rear end collisions. Finally as I was entering a parking space, the car accelerated on its own and hit a post in front of the parking space.
Was stopped at a drive-thru window and when I went to pull up to receive my food, the car lurched ahead of the window. I put the car in reverse to pick up my food and it lurched so fast backward that I had no control of it, even with my foot on the brake. This caused a crash into the front of another car. I have never had an accident and I am a careful driver. I received a moving violation and there was damage done to both cars. Enough damage that our insurance company is involved. Ford should do something about these lurch problems before someone is killed. Thank goodness no one was in front of me or they would have been killed, please, Ford, do something about these fords that have this problem.
The vehicle has unintended acceleration issues. There was an investigation by the nhsta but nothing came of it. The car still accelerates on its own when I pull into parking spaces or leaving parking spaces. I have to keep my foot on or by the brake pedal as to not hit other cars or people. Having the air conditioning on seems to worsen this problem substantially. It is completely random and I know I'm not the only person that has experienced this issue. Please reopen your investigation and make sure you have both the ac on and off. It's mainly when it is on, but still completely random. I don't know how people and property haven't been injured or damaged as a direct result of this well known issue.
Vehicle surges when you let off the brake. This started shortly after we purchased the car a couple years ago. They either serviced or replaced the throttle body and that worked for about 6 months or so. Now the car shakes really bad anytime we have to stop and have to keep foot on the brake really hard, sometimes the car dies during this too as well as going from reverse to drive. As soon as you let off the brake the car accelerates, can make it up to almost 40 MPH without even touching the gas. It runs horribly in the heat too. Any temp over 70 it jerks into 2 or 3rd gear hard when stopping and going.
The car surges several feet when you release the brake. It will do this moving forward or when backing up. The car literally jumps a few feet and you must apply the brakes immediately or risk hitting anything close. It makes it very hard to park and worries us a lot when at stoplights with pedestrians crossing. The car can be a at a complete stop or simply releasing the brake pedal in a turn , backing up or going straight, it is very scary. The surge usually is more of a jump of 2-4 feet. The internet is chock full of customers with the same complaint.
Car is leaking fuel from the gas tank area, looks like its leaking from the filler neck. At times it leaks a considerable amount. I'm also having surging issues. Mainly at low speeds. The vehicle has also shut down in the middle of traffic. These problems truly concern me and I question the safety of the vehicle and my children and myself while in this vehicle.
Tl* the contact owns a 2007 Ford Five Hundred. While parked, the contact smelled an extremely strong fuel odor outside of the vehicle. The failure recurred sporadically. The VIN was not included in NHTSA campaign number: 11V355000 (fuel system, gasoline). The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
Car in the mornings is accelerated and when placed in reverse it moves by itself very accelerated and its parked on a flat surface with no slopes. Transmission feels as if running forcefully but changes gears I guess fine just got the car and has low miles at 27000 miles. And does it everyday.
Related recalls
Fuel system, gasoline › Storage › Tank assembly › Filler pipe and cap
Ford is recalling certain model year 2007 Ford five hundred and Mercury montego vehicles manufactured from September 5, 2006, through September 11, 2006. The fuel tanks May not have consistent welds between the fuel tank and fuel filler neck spud which can affect the strength of the joint.
Remedy: Dealers will replace the fuel tank free of charge. The safety recall began on August 16, 2011. Owners May contact Ford motor company customer relationship center at 1-866-436-7332.
Fuel System complaints in other Five Hundred years
Frequently asked questions
How common are fuel system problems on the 2007 Ford Five Hundred?
NHTSA has 35 complaints about the fuel & propulsion system of the 2007 Ford Five Hundred, 18% of the model year's 199 complaints. The component named most often is delivery › hoses, lines/piping, and fittings (1 mentions).
Is there a recall for 2007 Ford Five Hundred fuel system problems?
Yes — NHTSA recall 11V-355 (filler pipe and cap, Jul 13, 2011). Recall repairs are free at authorized dealers.
At what mileage do 2007 Ford Five Hundred fuel system problems start?
Half of the complaints with a recorded mileage happened before about 60,000 miles, and 15% before 25,000 miles.
Is it dangerous?
Owners linked 4 crashes, 0 fires and 0 injuries to fuel & propulsion system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.