2022 Ford Escape Phev Electrical Problems

Mileage when the problem started

Owner reports

Selected complaints filed with NHTSA by 2022 Ford Escape Phev owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a owns a 2022 Ford Escape. The contact stated while driving 40 MPH and depressing the brake pedal to come to a complete stop, the vehicle hesitated to respond and lurched forward. There was no warning light illuminated. The contact stated that the failure recurred while driving. The vehicle was taken to the local dealer, where the cause of the failure could not be determined. Additionally, the contact stated while driving 50 MPH, the instrument cluster and the infotainment system became inoperable. The contact stated that the vehicle lost electrical power. The contact veered to the side of the road. The contact stated that she was able to restart the vehicle and continued driving. The vehicle was not diagnosed or repaired. …

The contact owns a 2022 Ford Escape. The contact stated that while driving at an undisclosed speed, the High Voltage Battery and Service Engine Soon messages were displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for a diagnostic test. The contact related the failure to NHTSA Campaign Number: 22V149000 (Electrical System, Hybrid Propulsion System); however, the VIN was not included in the recall. The failure mileage was approximately 18,000.

I own a 2022 Ford Escape Plug-in Hybrid, which is affected by Recall 24S79 (NHTSA Recall 24V954). This recall involves a high-voltage battery defect that could result in a fire or sudden loss of vehicle control while driving. Ford has confirmed that there is no fix available until at least the second quarter of 2025, leaving affected owners without a solution for well over a year. However, Ford refuses to provide loaner vehicles, rental reimbursement, or any safe alternative for customers forced to continue driving these potentially dangerous vehicles. I have contacted multiple dealerships (Fort Collins Ford and Loveland Ford), and both confirmed that no loaner vehicles are available. Ford's customer service continues to redirect me back to the dealership without resolution, despite the fact that my dealership has no assistance to offer. …

My PHEV car randomly and suddenly has loss of propulsion creating a safety hazard in traffic. It seems to occur at low speeds, sometimes from waiting in line at an intersection. This fault produces a solid red battery warning light, but no additional safety warnings, nor an error code for diagnostics. I have experienced this fault randomly in April, May, and June. The worst experience was within intersection traffic when I was unable to accelerate; just coasted with cars whizzing past. My usual dealership servicing staff were unable to reproduce the error. I was told they would/could not assess this fault without an error code. I had my car towed to a different service company. They advised that the 12-V battery showed 66% power; I asked them to replace that battery. I understand that this MAY NOT solve the problem. …

I have owned the vehicle for 4 months & have had 5 total electrical failures. The car totally shuts down while driving in normal mode which is supposed to use the battery first & use the engine only if needed. In all cases the battery was charged enough (over 40%). In two cases, it occurred in my driveway. The other 3 occurred while driving (fortunately not in high traffic). I called the dealer on 4/20/22 but was not able to get an appointment until 4/26 because they are very busy. Seems like this can be a large safety issue & should be a high priority. I called Ford corporate on 7/21 & they have no recall indicated for the issue. They assigned a case # . The warning sign on the dash Says to "stop safely now" . The manual says the warning symbol represents a high voltage system failure. I did some research on the internet & found the same issue occurred in 2021 to one car. …

Slippery Drive Mode was On. EV Mode was On. Was driving slowly up a snowy driveway, the car lost traction and the car became completely inoperable and immobilized, including: - Car could not be turned off or on via Start Stop button - Car could not shift out of Park - Car could not change drive modes - Car could not change out of EV Mode It was completely inoperable and impossible to move out of harm's way or shut down so it just sat there and drained the battery. Fortunately, an auto-shutdown sequence occurred when the battery was low which automatically turned off the car after manual attempts failed. Only after the car auto-shutdown could I start the car again and move it out of park to get out of harm's way. There was no collision or impact. The car never left the asphalt. After it restarted, I could drive the vehicle with seemingly no impairment. …

Ford states that if I charge my vehicle it will catch on fire. I paid $8,000 extra to have a plug-in vehicle and I haven't been able to charge it for months. Ford said they would fix this in "Q2 2025" and this has now been pushed to "maybe September 2025". I don't feel safe driving this vehicle, but I have to use it to get my child to daycare each day. I believe it's completely unreasonable to tell me that the vehicle I purchased to plug-in and drive using battery, which has been over 50% of all my driving in the last 3 years, can't be used to drive on the battery. This vehicle is unusable as it was intended to be used, unsafe, and Ford keeps delaying their supposed fix.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Related recalls

Electrical complaints in other Escape Phev years