Suspension complaints by model year
Which parts fail
Components named in complaints (struts, shocks, control arms, ball joints, springs).
Mileage when the problem started
What owners report
Dt*: the contact stated several problems occurred to the vehicle. While driving at 20mph, a humming sound was heard coming from the right side of the vehicle. It was taken to a local independent repair shop where it was discovered both right front and rear wheel bearings needed replaced. The brake rotors on the rear were replaced 5 times within a 6 month period. The heater blower malfunctioned and would not blow hot air. The vehicle was taken to an independent repair shop were the sensor to the heater blower was replaced.
Rear suspension system was making a loud squeaking noise while traveling. Vehicle was inspected by two different dealers, both were able to locate the cause, but unable to correct the probelm. Provide any further information on this matter.
I was never notified of any recalls. I have had to pay out of pocket expenses lost control of vehicle replaced starter and brakes several times feels like suspension is falling apart and never notified I have small and older children shameful. These events starting taking place when I purchased the vehicle in 1999 arm control 3 times replaced I was lied to by Ford and said I must of hit a bump bump my bump 3 times almost dead.
My wife and I own a 1999 Ford countour. In August 2004, I had a broken left-front coil spring replaced by a private mechanic with a used part from the identical make/model vehicle. In May 2005, the vehicle was rejected during a nys vehicle inspection for a broken left-front coil spring. After checking on internet and finding a pattern of similar coil spring breakage in recent Ford vehicles - including a warranty extension for the 1998 Contour - I called Ford customer service to request an adjustment, but was informed that the 1999 Contour was not covered by any extended warranty relating to this very common defect and that no adjustment would be made. Why has Ford continued to utilize this defect-prone coil spring design on numerous models, and why is there no extented warranty in place for the 1999 Contour as there is for the 1998 model?
Vehicle won't pass inspection due to a Broken or cracked coil spring front passenger side. It was in a recall that we never received notification. And I don't feel like we should be out over $200 to get it licensed.
I own a 1998 Ford Contour covered by recalls 01s23-01m08 pertaining to front spring fracture and extending warranty to cover 10 years or 150,000 miles. The vehicle falls under the time and mileage requirements. I took the car to fred martin Ford for noise in front end and they told me the problem was a broken spring. They failed to tell me that the parts were covered under the Ford recall and instead told me the repair would cost me over $500.00. After waiting a week and being told there were no springs available for my model anywhere in the country, I started to investigate on my own and found out about the recall and also that there are over 460 vehicles waiting for these parts in the united states. I was told that it could be over a month before the springs are available. Apparently, there is a dispute between Ford and its spring supplier. …
1997 Ford Contour gl 4 cyl 123,000 miles. My right front coil spring is broken and the other three look to be heavily rusted and cracked. I have called the dealership and they have no information about the TSB 98m04 about which I was never notified.
I believe all 1997 Ford contours should be recalled, over the past 3 years I have replaced the clutch, waterpump, blower motor, both lower control arms, bushings, sway bars, wheel bearings, front & rear brakes and rotors(both twice!!!!), axle, 2 oxygen sensors, catalytic converter, EGR valve, coil springs, battery, balljoints, door latch, almost all of the full front suspension!!!! There are more parts that I had replaced but I can't remember all the names of the parts there are too many!! My check engine light will not turn off, seat belt light will not turn off, short in the drivers side power window, the engine will (rev) up by itself when it's in gear and when it's not, short in the drivers side power seats, water leakage in the trunk, A/C leaks onto the passenger side floor, all doors squeak no matter what you do, carpet is falling out, horn will not work most of the time, same for …
Related recalls (1)
Suspension › Front › Springs › Coil springs
Vehicle description: passenger vehicles built at the kansas city assembly plant and originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island,…
Remedy: Dealers will install spring catcher brackets. Owner notification began October 23, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a…
NHTSA investigations
Front suspension coil spring failure
There is no summary currently available
Frequently asked questions
Which Ford Contour years have suspension problems?
By NHTSA complaints, the 1998 (102), 1995 (83), 1996 (38), 1999 (32) and 1997 (17) model years. Suspension complaints make up 12% of all complaints for the 1998.
Is there a recall for Ford Contour suspension problems?
Yes — 1 recall, including 01V-255 (coil springs, Aug 8, 2001). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Ford Contour suspension problems start?
Across all years, half of the complaints with a recorded mileage happened before about 82,000 miles; 20% happened before 50,000 miles.
What part fails most often?
Owners most often name the front › springs › coil springs (111 mentions), followed by the front (40).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.