2017 Ford C-Max Energi Problems & Complaints

Better than average61% fewer complaints than a typical year of the C-Max Energi at the same age

Owners have filed 10 complaints about the 2017 Ford C-Max Energi with the National Highway Traffic Safety Administration. That is 61% fewer than a typical C-Max Energi model year at the same age, making the 2017 one of the better C-Max Energi years. The most reported problem area is the fuel & propulsion system (3 complaints, typically around 77,000 miles).

10complaints
0recalls
1crashes
0fires
0injuries
0deaths

Most common 2017 Ford C-Max Energi problems

  • Fuel & propulsion system~77,000 miles
    330%
  • Other / not specified~14,000 miles
    220%
  • Electrical system~77,000 miles
    220%
  • Wheels & tires
    220%
  • Body & structure~0 miles
    110%
  • Speed control & acceleration
    110%
  • Steering
    110%

Share of the 10 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Ford C-Max Energi complaints by model year

201320142015201620175030153210
Owner complaints per model year, Ford C-Max Energi. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best C-Max Energi years: 2015, 2017. Years to avoid: 2013, 2014, 2016. Compare all years →

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2017 Ford C-Max Energi:

Pedestrian alert sounds

NHTSA investigation DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V-063

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.

What 2017 Ford C-Max Energi owners say

Fuel & propulsion system

The contact owned a 2017 Ford C-Max Energi. The contact stated while starting the vehicle in the parking lot of her residence, there was a strong burning odor and several unknown warning lights illuminated. Additionally, the steering wheel and the brakes were inoperable, and the vehicle lost motive power. The vehicle was towed to the dealer, where it was diagnosed that the hybrid battery system had burned and needed to be replaced; however, the dealer informed the contact that there was no guarantee that the vehicle would become operable after the repair. Additionally, the contact stated that there was an unknown Federal mandate for an Extended Warranty that stated that the Ford manufacturer would cover the battery system repair for 8 years/100,000 miles; however, the dealer declined to honor the Extended Warranty. The insurance company considered the vehicle a total loss. …

77,000 miles · Feb 2023

The vehicle accelerate on its own accord, despite no foot or pressure to the accelerator, even going uphill and including after braking. For example, ona flat road, I stepped on the brakes and began to decelerate, I released the brake and the vehicle immediately began to accelerate forward at a high speed. I had to slam the brakes to prevent further movement. This is one of many instances, the most common of which is acceleration upwards of 10-15mph after the accelerator is released. It appears as if the accelerator remains pressed forward, I can feel the accelerator move back into place significantly later than when I remove my foot. I fear for my life and safety, and that of others. The vehicle is available upon request. I have not gone to a dealer or service center. The vehicle has not been inspected, but I have read similar reports online. …

Oct 2022

2017 Ford C-Max Energi engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl plug-in hybridCVTFWD41 / 38 / 39

EPA ratings. Class: Midsize car.

Frequently asked questions

Is the 2017 Ford C-Max Energi a good car?

Based on 10 owner complaints filed with NHTSA, the 2017 C-Max Energi rates better than average: 61% fewer complaints than a typical year of the C-Max Energi at the same age. It is one of the best C-Max Energi years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2017 Ford C-Max Energi?

The fuel & propulsion system — 3 complaints, 30% of all complaints for this model year. Next are the electrical system (2) and wheels & tires (2).

How many recalls does the 2017 Ford C-Max Energi have?

NHTSA lists no recalls for the 2017 Ford C-Max Energi. You can still confirm with your VIN using our VIN recall check.

What are the best and worst years of the Ford C-Max Energi?

The best years by complaints, compared at the same age, are 2015 and 2017. Years to avoid or approach with caution: 2013, 2014 and 2016. See the full Ford C-Max Energi years comparison.

At what mileage do 2017 Ford C-Max Energi problems happen?

The median mileage reported in complaints is about 14,000 miles; 75% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.