Which parts fail
Components named in complaints (power steering, steering column, rack and pinion).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2010 Dodge Ram 3500 owners, lightly cleaned up (personal details are redacted by NHTSA).
Fobik key ignition vibrates causing switching from (RUN) position to (ACC) position, shutting off the engine and making it almost impossible to steer a 3000kg machine without power steering increasing the risk for accidents.
I filed a claim with FCA regarding the ability to surrender my vehicle under the consent order reached with FCA in July 2015 . I submitted my claim with them on 10/1/2015. I been given nothing but a run around. I notified FCA on 9/04/2015 regarding my desire to be apart of the recall process. I have submitted all documents requested. I called on 10/27/2015 and was told that the FCA had major problems with the recall process and that there was no current solution. My last contact was on 11/2/2015 when I was asked for a current pay off which I responded on 11/3/2015. I just received last week the recall notice for the fuel heater issue, but nothing on the steering recall. A Dodge dealer that I was to work with in huntington beach ca. …
It was reported to me by grady ambulance in atlanta georgia that their Ram 3500 ambulances, years 2010 thru 2013, were experiencing complete loss of steering due to the fracturing of the drag link to pitman arm ball joint during low speed high turn angle parking lot maneuvers. Eleven VIN's were sent to me, which ranged between 2010-2013 model years, and mileage ranging from approximately 80K -140K miles. It was reported and verified through warranty that some of these 11 vehicles had recall 13v-529 performed for the tie rod prior to the drag link ball joint fracturing, and some of the 11 vehicles did not have 13v-529 campaign performed prior to the drag link ball joint fracturing. …
My husband and I totaled our 2010 Dodge Ram 3500 less than 24 hrs after pick up the truck from the lythia Dodge which they had for 5 days straight prior to the accident. For the steering, check engine light and the brakes. In 18mos my truck was in the shop 6 times, for repairs {unacceptable}. We were driving on a arterial st at about 35, when I heard a snap. We suddenly went into oncoming traffic where we sideswiped a sm SUV. Went thru two fences and crashed into a huge shop traveling about 210 yards. My husband was cited for neg 2. He stated he came to in the shop, the officer reported he feel asleep. My vehicle was a total loss. The auto source from the ins. For the payoff , had a list of recalls for my vehicle one of them was for the tie-rod. We recalled seeing the trucks tie-rod had been broken at the scene. So I tried to get my ins to investigate. …
While my dealership has taken care of my 3 issues here, I want to let folks know: front end steering. 2 yrs after purchase, I started to have front end steering shimmy. The first time, the tie rod became loose, and was replaced by the dealership. 2nd time, I was backing out of my driveway, (loose sand) and the tie rod end literally snapped in 2, rendering the steering useless. Reading the ladies story about her husband being ticketed for falling asleep when I have had it happen to my truck I thought I needed to speak out. Drive line issue: the support bearing on the drive shaft, went while driving with out notice. Luckily I was driving down my drive way which is about 500 feet long and wasn't going but about 15 MPH. It had to be towed in and was covered under warranty. I love my truck and currently have 136K miles on it. …
Tl* the contact owns a 2010 Ram 3500. While driving at various speeds, the vehicle veered from left to right without warning and shook continuously. The failure recurred numerous times. The vehicle was taken to a dealer where it was repaired under NHTSA campaign number: 13V529000 (steering); however, the remedy failed to repair the vehicle. The failure recurred numerous times. The dealer also replaced the driver side ball joint under the manufacturer warranty. The vehicle was taken to an independent mechanic where it was diagnosed that the ball joints failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,500. Updated 05/26/16
While driving home from work one evening my truck started making the most awful grinding sound coming from the front passenger tire. Then my ABS light and serv 4wd light came on the dash. A few seconds later the tucked bobbled and weaved and I could no longer steer it. When I got out to look at the problem the wheel itself was resting on the hub assembly. Previous to this I've had to replace front end parts like crazy. New ball joints and I joints annually. Brakes twice a year, and it will eat up tires on the front. Also the truck will not stay aligned. I've contacted Chrysler and first they were very helpful, but then they started to give me the run around. I've had to have their tie rod end recall fixed several times as well.
Driving on interstate highway at 70 miles per hour. Went over a bridge and front end started shaking violently. Stopped and looked for a problem. Could not see any issues. Thought it May be mud coming out of wheels causing a balance problem. Continued trip. Drove about 130 miles. Went over small bumps and front end started violently shaking.had to stop on side of road. Came home and researched problem. Found others have same problem referred to as "death wobble" this could cause problems if in heavy traffic or if pulling a trailer. This truck only has 53235 miles and is used mainly for on highway use.
Tl* the contact owns a 2010 Dodge Ram 3500. The contact stated that the power steering seized when making turns at slow speeds. The vehicle was taken to thomas Chrysler Dodge Jeep (67791 mall rd, st clairsville, oh 43950, [phone]) and they upgraded and replaced the steering box, but the failure recurred. The vehicle was taken back to the dealer and they replaced the power steering pump to troubleshoot the failure. The manufacturer stated that the vehicle was out of warranty and they would not assist. The failure mileage was 46,000. Consumer stated power steering goes out and cannot turn.
Tl* the contact owns a 2010 Dodge Ram 3500. While driving at 65 MPH, the front end of the vehicle started shaking violently as the steering wheel became difficult to maneuver without warning. The vehicle was towed to a dealer where it was diagnosed that the front driver side tie rod ball needed to be replaced. The vehicle was serviced under NHTSA campaign number: 11350000 (steering) but the failure recurred. The vehicle was towed back to a dealer where it was serviced under NHTSA campaign number: 13V529000 (steering). The manufacturer was notified of the failure. The failure mileage was 35,355.
Related recalls
Steering › Linkages › Tie rod assembly
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary.
Steering › Linkages › Tie rod assembly
Chrysler is recalling certain model year 2008-2011 Dodge Ram 2500/3500 4x4, manufactured from February 14, 2008, through March 28, 2011; model year 2008-2011 Dodge Ram 3500 cab chassis 4x2, manufactured from February 14, 2008, through March 28, 2011; and model year 2008 Dodge Ram 1500 mega cab 4x4, manufactured from February…
Remedy: Dealers will inspect the tie rod ends for relative orientation and replace the left outer tie rod as required and perform a front end toe alignment as needed. This service will be performed free of charge.
Steering complaints in other Ram 3500 years
Frequently asked questions
How common are steering problems on the 2010 Dodge Ram 3500?
NHTSA has 92 complaints about the steering of the 2010 Dodge Ram 3500, 61% of the model year's 150 complaints. The component named most often is linkages › tie rod assembly (6 mentions).
Is there a recall for 2010 Dodge Ram 3500 steering problems?
Yes — NHTSA recall 13V-529 (tie rod assembly, Nov 6, 2013); NHTSA recall 11V-350 (tie rod assembly, Jul 6, 2011). Recall repairs are free at authorized dealers.
At what mileage do 2010 Dodge Ram 3500 steering problems start?
Half of the complaints with a recorded mileage happened before about 53,000 miles, and 18% before 25,000 miles.
Is it dangerous?
Owners linked 2 crashes, 0 fires and 4 injuries to steering problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.