2017 Dodge Grand Caravan Electrical Problems

Which parts fail

• Ignition › Anti-theft › Immobilizer/proximity › Key/sender
  1
• Instrument panel › Speedometer/odometer
  1

Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).

Mileage when the problem started

• Under 25k
  59%
• 25k–50k
  1018%
• 50k–75k
  1935%
• 75k–100k
  1629%
• 100k–150k
  47%
• 150k+
  12%

Owner reports

Selected complaints filed with NHTSA by 2017 Dodge Grand Caravan owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving approximately 25 MPH, the vehicle stalled in the middle of the roadway an dfailed to restart. The contact stated that there was smoke coming from the engine bay. There was not warning light illuminated. The vehicle was towed to AAMCO Transmissions, where it was diagnosed that the water pump housing had split in half. The water pump was replaced. The contact stated that shortly after the repair, the thermostat gauge started fluctuating and the vehicle overheated. The vehicle was taken to JJ Auto Repair and Collisions, where it was diagnosed with catastrophic engine block failure. A new engine was purchased and installed on the vehicle; however, the vehicle suddenly stalled while driving 40 MPH. The vehicle was restarted and driven to the dealer, where it was diagnosed with alternator failure. …

I was sitting in my van, with it running at Sonic, and i started smelling a terrible smell. I thought the smell was coming form outside so I rolled up the windows and the van started filling up with smoke. My daughter looked at the back seat and noticed the back charger, USB, 12 volt area was the source of smoke and we got out immediately, saw that it was on fire from the inside, it could be seen through the charger, the usb ports, and the 12 volt plug because there was nothing plugged in. My daughter threw a pop on it to put it out and we called my husband to come help us. He pulled the cover off and all of the wires were melted all of the way down the inside of the panel. I have seen recalls for previous year models for this same type of occurrence, but not for this year model. I am thankful my other children and grandson were not in the car in the backseats where the fire started. …

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the vehicle failed to start with message "NO FUSE" displayed. The contact stated that the vehicle was jump-started however, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the failure as voltage B sensor low, system voltage low, and two unknown manufacturer fault codes. The vehicle was not repaired. The contact stated that the independent mechanic advised him to contact the manufacturer for recall information. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact researched recalls on NHTSA.gov and found NHTSA Campaign Number: 18V524000 (Electrical System) however, the VIN was not included in the recall. The approximate failure mileage was 70,158.

The contact owns a 2017 Dodge Grand Caravan. The contact stated while coming to a complete stop on an incline or on a leveled roadway, the vehicle stalled. There was no warning light illuminated. The contact was able to restart the vehicle. Additionally, the contact stated that the vehicle jerked intermittently while depressing the brake pedal. The vehicle was taken to Triple A, where the radiator was replaced; however, the failure persisted. Additionally, the contact stated that the message "Oil Change" was displayed while there was sufficient oil in the vehicle. The dealer was contacted and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,500.

The contact owns 2017 Dodge Grand Caravan. The contact stated that upon reversing and shifting to drive(D), the vehicle lost motive power. The contact turned off the vehicle, and four bystanders assisted the contact in pushing the vehicle into a parking spot. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that an unknown computer software chip needed to be replaced. The vehicle was not repaired. The contact related the failure NHTSA Campaign Number: 18V524000(Electrical System); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 115,000.

The contact owns a 2017 Dodge Grand Caravan. The contact stated that while driving at various highway speeds, the vehicle intermittently shifted into neutral(N) without warning. In addition, the contact stated that the instrument panel failed to provide correct gear selection. The contact stated that the gear indicator would show that the transmission was in reverse(R) while the transmission was in drive(D). The vehicle was taken to a dealer and the contact was referred to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 112,000.

The contact owns a 2017 Dodge Grand Caravan. The contact stated when she attempted to start the vehicle there was no sound of the starter motor and the instrument cluster remained black when she turned the ignition on. The contact had attempted to jump start the vehicle and had to have the vehicle towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the TIPM panel had failed. The vehicle had not been repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 19V813000 (Electrical System). The manufacturer had been informed of the failure. The failure mileage was approximately 46,000.

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the vehicle was shuddering, producing static electric shock, and the battery was overcharging. The air bag warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V524000 (Electrical System). The local dealer was contacted and was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact had an ongoing issue with the local dealer. The manufacturer was contacted and informed that the vehicle was not under recall. The failure mileage was approximately 68,107.

Odometer Fraud. The contact purchased a 2017 Dodge Grand Caravan. The contact stated that he had purchased a used vehicle through Facebook Marketplace. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy, and a Carfax report confirmed that the odometer had been tampered with twice. The vehicle was a private sale. The contact had reported the matter to the California State Attorney General's Office. At the time of purchase, the vehicle mileage was 138,661, and at the time of registration, it was discovered that the mileage was 177,589.

The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle lost motive power and electrical functions. The vehicle was able to be restarted and functionality was restored. The contact stated no warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 11V139000 (Electrical System) however, the Vin was not included. The vehicle was not diagnosed or repaired. The manufacturer was informed of failure and confirmed that the Vin was not included. The failure mileage was approximately 58,667.

Related recalls

Electrical complaints in other Grand Caravan years