2018 Dodge Durango Electrical Problems

Which parts fail

• Instrument panel › Speedometer/odometer
  2
• Starter assembly
  1

Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).

Mileage when the problem started

• Under 25k
  1648%
• 25k–50k
  927%
• 50k–75k
  39%
• 75k–100k
  26%
• 100k–150k
  13%
• 150k+
  26%

Owner reports

Selected complaints filed with NHTSA by 2018 Dodge Durango owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2018 Dodge Durango. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. The contact stated that the vehicle lost power steering and braking functionality. During the failure, the vehicle had not lost electrical power with the interior lights and instrument cluster illuminated. The vehicle was towed to the local dealer on multiple occasions for the same failure and the power train control module, engine mounts, and an unknown wiring harness were replaced; however, the failure recurred. The manufacturer was notified of the failure but offered no assistance. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 18V524000 (Electrical System). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 50,000.

The contact owns a 2018 Dodge Durango. The contact stated while driving approximately 60 MPH, the vehicle stalled. The contact stated that there were no warning lights illuminated. The vehicle was towed to a dealer who diagnosed the vehicle and determined that the TIPM needed to be replaced. The vehicle was repaired. The contact stated that the failure was intermittent. The contact stated that the vehicle occasionally failed to start. The contact stated that the vehicle stalled and was taken to another dealer who diagnosed the vehicle and determined that the TIPM needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.

Odometer Fraud. The contact purchased a 2018 Dodge Durango. The contact discovered that there was a mileage discrepancy. The vehicle was a dealer sale purchased on December 27, 2025. At the time of purchase, the mileage was 82,000. While attempting to purchase an extended warranty, the contact was denied the warranty extension due to the odometer fraud. The contact was presented with a report, which indicated that in October of 2025, the mileage was documented at 186,000. After viewing the Carfax Report, the contact discovered that the mileage was 194,000. The contact informed the dealer of the odometer fraud.

The contact owns a 2018 Dodge Durango. The contact stated that while driving approximately 20 MPH on the highway, the vehicle stalled. The electronic stability control(ESC) warning light was illuminated. The vehicle was restarted. However, on other occasions, when the vehicle stalled, the contact was unable to restart the vehicle. The vehicle was taken to the dealer, but was not diagnosed or repaired. The vehicle was taken to a second dealer, where it was diagnosed with starter failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 102,000.

Odometer Fraud. The contact purchased a 2018 Dodge Durango. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase on January 10, 2025, the vehicle's mileage was 36,020. After checking the Carfax, the vehicle was flagged for odometer fraud with a current mileage of 74,624. The contact had filed a report with the State Attorney General, Mayor, and the business that the loan was taken out for the vehicle.

The contact owns a 2018 Dodge Durango. The contact stated that while the vehicle was parked, the rearview camera was intermittently inoperative and there was an abnormal sound coming from the infotainment system. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 82,000.

My touchscreen is malfunctioning. It does what it wants when it wants. Example- it makes my headrest flip up and down Turns the radio stations Turns the heat/air on/off Turns the heated/cooling seats on/off Backup camera doesn't work half the time I backed into a dirt embankment and cracked my rear bumper because the backup camera wasn't working at that time Navigation doesn't work half the time Volume works when it wants Can't change radio stations sometimes

The 8.4 inch Uconnect screen has a well know delamination issue. It usually starts at the top of the screen and the delamination rapidly spreads. As it spreads, the touch screen can intermittently press buttons on the screen by itself. It can select any setting/function on the screen and can even go through setting menus all by itself. This issue has caused me to almost get into an accident several times. The first time it happened the Uconnect started going through settings while I was driving and caused me to swerve while trying to regain control of what it was doing. Another time it almost caused me to crash what when I was driving through a town in the rain while using the GPS on the Uconnect. When I was trying to find my turn the GPS started randomly going through settings and I swerved while I was trying to take control and figure out where I was supposed to turn. …

My 2018 Dodge Durango radio screen is delaminating from the top of the screen working its way down the screen. The screen also freezes up. To the point where the screen is stuck on even when the vehicle is off. When the screen is stuck I can't control any settings, radio, navigation, back up camera won't show, I can't answer the phone hands free. I'm afraid is draining my battery when it stays on like that, I have to disconnect the battery just for the screen to shut off. The adjust the clock notification constantly pops up on the screen. Its unsafe to have to keep disconnecting the battery in an effort to save my battery. It's unsafe to have to take my eyes off the road, to press the button to close out the adjust clock notification. It's unsafe to not have access to my back up camera to check my surroundings. It's not safe when you have no control over your thermostat. …

I noticed an air bubble looking thing on my radio screen. You can see it in the attached video which is just one example from recent. Then my screen starting doing things on it's own. Changing from on thing to the next on it's own. I spoke with my mechanic who was having similar issues and told me about a group he is part of because there are so many people with this same issue. The screen is delaminating and causing what people are referring to as ghost touches. I think this is a safety hazard because it is distracting to have your screen changing constantly. It will make phone calls on it's own, change from heat to AC and turn the fan from high to low. Having your AC blasting in the middle of winter is no treat. Having your heat blasting summer won't be great either. This is a safety issue as well. This is all controlled by the screen. …

Related recalls

Electrical complaints in other Durango years