Suspension complaints by model year
Mileage when the problem started
What owners report
The contact owns a 2020 Chevrolet Trax. The contact stated that while driving and making turns, the steering wheel had to be turned to the intended direction completely for the vehicle to turn as needed. The contact also stated that while driving and depressing the brake pedal to come to a complete stop, the vehicle failed to respond as intended, causing the braking distance to be extended. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side lower control arm had failed due to defective factory assembly. The dealer replaced the lower control arm, and the vehicle was repaired. Additionally, the contact stated that the A/C system was inoperable, and the infotainment system screen was significantly hot and turned off intermittently while driving. …
This is the either 5th or 6th complaint for this vehicle. I am making after almost 6 months, most of which my car has been in the dealership. The brakes locked up in the parking lot at my bank, I noticed the signs that it was about to lock up and pulled into the parking lot before it threw a code. I was in fact on the phone with the dealership when it happened. They sent their tow truck and as of today the car has now been in their possession for 3 weeks. I got a call from the dealership telling me they are replacing the brake booster. This car now has over 2,700.00 in new parts, this doesn't count the labor cost. This includes, coil pack, plugs, master cylinder, fuse box, abs module and related pressure valve and brake switch. The manager said they are running out of ideas and parts to replace. …
The contact owns a 2019 Chevrolet Trax. The contact stated while driving at various speeds over bumps, the vehicle emitted squeaky sounds. The contact stated that as she depressed the brake pedal, the vehicle pulled towards to the right and hesitated to respond. The vehicle was taken to the dealer where it was diagnosed that the front driver's side tire tread was lower causing the failure. The dealer replaced the front driver's side tire however, the failure reoccurred several times while driving. The vehicle was taken back to the dealer and to an unknown dealer who informed the contact that the mechanic could not duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that NHTSA Campaign Number: 19V312000 (Suspension) was previously completed on the vehicle. The failure mileage was approximately 8,000.
We purchased the vehicle June 1, 2021. We started hearing a popping noise when being driven. Sometimes it was often and sometimes every now and then. The trax is in the shop as of now. We were told there was a crack in the frame. They said they would weld the area, but it would take time. Car had to be taken apart piece by piece. I asked them what would cause the problem. I was told it was when the car was turned sharply. I have talked to several people and I was told that did not sound right. A sharp turn should not make the frame crack. I wanted the frame changed. They said they would weld it and it supposedly be good as new. I do not feel comfortable driving a vehicle with a welded frame. I think it is a safety risk for me or anyone else to drive it. This our only car we have. They weren't even going to give me a loaner car to use until I made some calls and finally got one. …
The contact owns a 2018 Chevrolet Trax. The contact stated that while the vehicle was receiving an oil change, the contact was informed that the suspension was fracturing and detaching and needed to be replaced. The contact was also informed that the rear seat pivot lock failed, and the passenger's side control arm needed to be replaced. The vehicle had not been repaired. The contact stated that there was a knocking sound while turning. The contact stated that there was grinding sound coming from the vehicle while accelerating. The manufacturer was made aware of the failure and that the driver's side control arm was repaired under NHTSA Campaign Number: 19V652000 (Suspension) after an inspection. The approximate failure mileage is 10,153. The contact stated that the left side had been replaced a while back under the recall. They were unaware that both sides were supposed to get fixed. …
The steering of the vehicle is very tight and it doesn't spring back when turning the wheel on its own like most vehicles do . you have to manually bring your steering wheel back for the wheels to turn straight again..and this isn't normal by any means ... Also, The turbocharger in my vehicle isnt working correctly and is causing my check engine light to be on even after engine codes have issues have been repaired. I've changed air filters.. I've changed mass air flow sensors.. I've changed the intake manifold and the engine light comes back on after accelerating.. The engine code that keeps coming back on and returning is p0299.. this is an issue with the turbo boost.. And this is also something that has been recalled for other model Chevy lf the Chevy Trax.. …
I purchased this 2017 Chevrolet Trax in Dec 2020 with 36748 miles on it. In I believe 2022 I had to have the front driver side tire rode replaced as it was broken at just a little over 50,000 miles on it. Now at 73,027 miles I had to have both sway bars links replaced as they both were broken as well. Upon further inspection from dealership the also found the left front suspension strut needs replacing. I heard noises from front end when turning with popping and creaking as turning. Now after replacing sway bars I have more popping and creaking coming from front end but not just when turning now it's most of the time now and the steering is pulling at different times. It does not feel safe to drive this vehicle anymore. No light came on dash to warn of any issues at all. I have paid for most repairs on the vehicle, but these Costs are adding up more and more.
It's either my ball joints or the suspension or the arms. But they have a recall of the same exact issues I'm having but my car isnt part of the recalled list. But I am having the same issues and I'm at 109k miles. And i wasn't in an accident. It actually started happening after I had my car in the shop to replace my turbo. Since ive gotten it back it sounds and drives horribly and from what I'm hearing its my ball joints or suspension or arms to that.
Related recalls (2)
Suspension › Front › Control arm › Lower ball joint
General Motors LLC (GM) is recalling certain 2015-2018 Chevrolet Trax vehicles. A joint in one or both of the front lower control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower control arm from the vehicle.
Remedy: GM will notify owners, and dealers will inspect the left and right front lower-control arms, replacing them as necessary, free of charge. The recall began November 6, 2019.
Suspension › Front › Control arm › Lower ball joint
General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Trax vehicles. A joint in one or both of the front lower-control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower-control arm from the vehicle.
Remedy: GM will notify owners, and dealers will inspect the left and right front lower-control arms, replacing them as necessary, free of charge. The recall began June 14, 2019.
Frequently asked questions
Which Chevrolet Trax years have suspension problems?
By NHTSA complaints, the 2018 (34), 2019 (19), 2017 (10), 2020 (9) and 2015 (7) model years. Suspension complaints make up 33% of all complaints for the 2018.
Is there a recall for Chevrolet Trax suspension problems?
Yes — 2 recalls, including 19V-652 (lower ball joint, Sep 12, 2019); 19V-312 (lower ball joint, Apr 18, 2019). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Chevrolet Trax suspension problems start?
Across all years, half of the complaints with a recorded mileage happened before about 24,000 miles; 76% happened before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.