Which parts fail
Components named in complaints (automatic emergency braking, adaptive cruise, lane keeping, backup camera).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2025 Chevrolet Trax owners, lightly cleaned up (personal details are redacted by NHTSA).
On August 20, 2026, at approximately 7:54 AM during the daytime, I was driving approximately 5-9 mph up a dimly lit parking garage ramp, turning left into my usual parking spot for work on the ramp. My car's front end had already cleared a cement column on my right, so I was pleasantly parking. Suddenly, the front-end collision assist malfunctioned, activating when it shouldn't have, and violently pushed my right front tire into the cement column, whipping the steering wheel around immediately fracturing the radius bone in my dominant right forearm. The impact was so sudden and forceful that I initially thought another vehicle had struck me from behind, but no vehicle was there and my rear bumper was undamaged. At the slow speed I was traveling while decelerating up a ramp and turned left, this wreck should've never happened and was unnecessarily severe. …
The contact owns a 2025 Chevrolet Trax. The contact stated that on two separate occasions while driving at highway speeds during sunset, the Forward Collision Avoidance feature engaged unintendedly. Due to the failure, the vehicle independently came to an abrupt stop with a RED light flashing on the windshield. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the diagnostic test indicated two lost connections, and the electrical system was reset. After the system reset the message "Service Side Detection System" was displayed. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 22,000.
The contact owns a 2025 Chevrolet Trax. The contact stated that while in reverse(R), the rear-view camera displayed a blank image. The contact discovered through the insurance company that the VIN was included in NHTSA Campaign Number: 26V539000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact made several attempts to speak with the manufacturer but was forced to leave voice messages each time. The vehicle was not repaired. The failure mileage was approximately 9,700.
Driving N.Bound on Hwy 270. Traveling 50-55 mph. Mores than 2.5 sec from car in front of me per my dash board. Car in front slammed on brakes but did not come to a complete stop. My Braking system kicked and started slowing me down. The car in front of me started accelerating again at this time I was doing 10-15 mph. She slammed on her breaks again and my breaking system kicked in again but I also slammed my foot on the break. My car did not stop immediately it felt like the braking system had control over how fast I could stop my car. When my car was towed to the shop I had mentioned it to the shop workers but not much was said after that
Ran into a cemex block with no light pole. The parking lot was dark and cemex block was not marked. Forward collision detection system did not work and airbag ejected some shrapnel cutting my arm and shatter ing my bone in forearm and wrist. I'm lucky it did not hit me in the head or I would be dead today. By the grace of god I'm still alive Amen !
Was making right hand turn which causes vehicle to straddle shoulder for a brief period of time because of how lines are painted. Auto steering resisted the manual steering to get into the lane properly and pulled vehicle onto shoulder further which lead vehicle to be pulled into the ditch.
I am reporting a safety concern involving my 2025 Chevrolet Trax 2RS (VIN: [redacted] ). After a service visit at AutoNation Chevrolet Spokane Valley concerning all the following issues on October 31, 2025 (Repair Order #[redacted]), the Lane Keep Assist system stopped functioning entirely after that being the main concern I was going into the dealership to get resolved once it tried to automatically steer me into the other lane at 60mph almost causing a life threatening collision. Prior to the visit, the system worked but was malfunctioning- the dashboard displayed the green lane symbol, and the activation button engaged the feature. After service, the symbol no longer appears, and the button lights up but does not activate the system. This change was not authorized, not documented in the repair order, and was never disclosed to me. …
On October 8, 2025 My cousin, [redacted] , and I were on highway Mile 113, 65 North and were about to exit when an ambulance exited onto the highway ahead causing the traffic to suddenly stop. As the traffic stopped, I hit my brake, which usually jolts when I hit it but it didn't this time, the brake didn't feel the same, the brake was soft and it felt like my car wasn't stopping. The warning red light that usually goes off didn't and I hit a Jeep at a speed of about 55 to 60 mph yet none of my airbags diployed. We smelled fire and saw some smoke come in from the vents but couldn't see over the hood that had been bent up, both of our seatbealts had been stretched out so that when we took them off, we could not put them back on, and the adjuster I had on my seatbealt to keep it off my shoulder completely broke off. I pull over as far as I could safely since I couldn't see. …
Since brand new the electronics have been defective. The lane keep assist has to be turned off during slippery road conditions because the computer jerks the steering wheel during normal driving where white road markings, such as merging lanes are present. During highway speeds on slippery snow or ice it nearly sends the vehicle into a dangerous maneuver. The backup camera was defective intermittently since it was new and was unable to be corrected by the dealer shop during its first new vehicle service. The rear camera has now gone completely out which is standard safety equipment. A dealership has ordered a new backup camera part. The transmission jerks and lurches. Odd shifting is normal for this vehicle which could lead to transmission failures which could lead to a collision.
I began experiencing multiple mechanical and safety-related issues within the first few hundred miles of ownership. These include a persistent metallic ticking noise from the engine compartment, sluggish acceleration, infotainment screen freezing and Bluetooth malfunction, Lane Keep Assist attempting to steer the vehicle into another lane at highway speeds, and a non-responsive brightness knob. These issues pose safety risks and match known GM bulletins (e.g., 23-NA-094, 24-NA-242, 24-NA-063, PIT6362). I've scheduled my first service appointment for October 31, 2025, and installed a dash cam to document future incidents. I am concerned about the vehicle's reliability and safety.
Related recalls
Back over prevention › Sensing system › Camera
General Motors, LLC is recalling certain 2024-2025 Buick Envista, 2024-2026 Buick Encore GX, Chevrolet Trailblazer, and 2025 Chevrolet Trax vehicles. The rearview camera screen may display a distorted or blank image.
Remedy: Dealers will inspect and replace the rearview camera, if necessary, free of charge. Letters informing owners of the safety risk were mailed September 17, 2026. Another letter will be mailed once the parts are available.
Collision Avoidance complaints in other Trax years
Frequently asked questions
How common are collision avoidance problems on the 2025 Chevrolet Trax?
NHTSA has 20 complaints about the driver assistance of the 2025 Chevrolet Trax, 21% of the model year's 95 complaints. The component named most often is automatic emergency braking (6 mentions).
Is there a recall for 2025 Chevrolet Trax collision avoidance problems?
Yes — NHTSA recall 26V-539 (camera, Aug 20, 2026). Recall repairs are free at authorized dealers.
At what mileage do 2025 Chevrolet Trax collision avoidance problems start?
Half of the complaints with a recorded mileage happened before about 22,000 miles, and 100% before 25,000 miles.
Is it dangerous?
Owners linked 6 crashes, 0 fires and 6 injuries to driver assistance problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.