Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2024 Chevrolet Trax owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2024 Chevrolet Trax. The contact stated that the instrument cluster was flickering. The contact stated that the Forward Collision Avoidance system engaged without any objects nearby. While at a stop, the automatic STOP/START feature became inoperable. The vehicle was turned off with the key outside the vehicle, but the radio failed to turn off. Additionally, there was a lot of static on the radio. The steering wheel buttons were inoperable. The contact stated that the steering wheel was extremely hot. The high-beam headlights failed to engage while driving. The Back Over Prevention view was distorted and the touch screen was inoperable. The contact called the local dealer, where the system was rebooted, and the radio and camera were replaced. The vehicle was repaired, but the failure recurred. …
The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 35 - 50 MPH, the message that an update was needed was displayed. The contact selected to complete the update later; however, the computer system continued to perform the update, causing all indicators, screens, and displays to black out. The contact was able to drive to the residence. The following morning, the systems operated correctly, and the update had completed. While attempting to turn off the vehicle, the radio failed to turn off at the same time. The contact had to first turn off the radio manually. While driving approximately 40 MPH, the message "Power Steering Fluid Low - Drive with Care" was displayed. The contact was able to make it to a stoplight after idling and then attempting to make a left turn, but the vehicle failed to exceed 6 MPH. The contact drove to Auto Zone. …
I was driving down the highway going with the flow of traffic and my car caught fire. I was told by the mechanic that "the turbo line combusted and put a hole in the engine" I've also been told "oil got on the turbo belt and caught fire" I've also been told "the software recall actually had nothing to do with the software and it was an issue with turbos and something was mechanically wrong with this car. I was in the car with my 9 month old daughter. In the middle lane in the highway. The car instantly stopped accelerating leaving us going very slow compared to others. We could've been killed! I had to figure out how to get over and then get my daughter out of the car safely and wait on the side of the highway with a baby for fire and police to come put the fire out. When I was driving it sounded like pressure popped under the car and then I could almost hear pieces flying out. …
The contact owns a 2024 Chevrolet Trax. The contact stated that upon parking the vehicle on a downward angle, there was an abnormal popping sound coming from the engine. There was no warning light illuminated. In addition, the contact stated that the infotainment screen intermittently went blank while driving at various speeds. The contact stated that on one occasion, while driving 50 MPH and entering a highway, there was a banging sound coming from the vehicle, with white smoke coming from the engine. There was no warning light illuminated. Due to the failure, the contact immediately pulled over and had the vehicle towed to an independent mechanic. The manufacturer was notified of the failure, and the vehicle was towed to a dealer. While at the dealer, the vehicle was diagnosed with engine failure. …
On Tues 11/19/24, my son left home about 10 mins prior headed back to school in our 2024 Chevy Trax purchased in 5/2023. On his way to school, he and his friend heard a loud pop sound, followed by all the lights on the instrument panel flickering like crazy, smoke coming from under the hood, and then the car slowing to a stop, still in the road. Luckily they were able to get out because all the doors, except the driver door, locked including the trunk. The smoke got worse until it caught on fire. Good Samaritans stopped to help my 17 yo son and his friend and there was an off duty responder that turned around to put out the fire with the extinguisher he had on him, ahead of the fire department arriving on scene. This could have been very detrimental and had a very different outcome and GM/Chevy need to make sure this doesn't happen to another family. …
The contact owns a 2024 Chevrolet Trax. The contact stated that while at a complete stop at the stop light, the instrument panel and the infotainment screen went blank momentarily. The vehicle was taken to the dealer, where the codes were reset. The contact stated that while driving approximately 35-40 MPH on two occasions, the instrument panel and the infotainment screen turned blank, and the vehicle failed to accelerate as intended. The contact stated that the failure lasted for few seconds. The contact related the failure to NHTSA Campaign Number: 23V744000 (ELECTRICAL SYSTEM). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the dealer of the issue. The contact was referred to the NHTSA Hotline for assistance. …
The contact owns a 2024 Chevrolet Trax. The contact stated that while starting the vehicle, she became aware that the computer was not working properly, since the welcome message displayed on the instrument panel had seized for several minutes. The contact was aware that the failure was related to an unknown recall. However, the local dealer refused to diagnose or repair the vehicle since the VIN was not included. The contact also stated that the automatic connection between the phone and the vehicle was not working properly, because callers could hear the contact; however, the contact could not hear caller. The contact stated that the rear passenger window switch was not working properly. The rearview camera was inoperable, affecting the visibility while reversing. The vehicle was not repaired. The manufacturer was not made aware of the failure. …
The contact owns a 2024 Chevrolet Trax. The contact stated that upon starting the vehicle, the stabili-trak system warning light illuminated. The stabili-trak not functioning, the engine, and steering was reduced. The vehicle was violently shaking and rumbling while driving. The information screen went black while driving. Intermittently, the rear driver's side window was inoperable. The service tire monitoring system was illuminated. Service side-detection system was displayed. The Lane Keep Assist not available warning light was illuminated. The adaptive control temporarily not available message was displayed. The contact called the dealer, who completed a software update and informed the contact that the vehicle might reset after restarting. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000.
The contact owns a 2024 Chevrolet Trax. The contact stated that while driving at various speeds, the vehicle was jerking while depressing the accelerator pedal. There was no warning light illuminated. The contact also stated that while driving at various speeds, the instrument panel intermittently went blank. The vehicle was taken to a dealer, where it was diagnosed with a defective valve body and torque converter. The contact retrieved the vehicle, and the failure returned immediately upon exiting the parking lot. The vehicle was taken back to the dealer and remained with the dealer. The manufacturer was notified of the failure, and the contact was referred to the dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 1,900.
The contact owns a 2024 Chevrolet Trax. The contact stated that upon starting the vehicle, the instrument panel cluster delayed to display the gauges. The contact stated while driving approximately 30 MPH, the instrument cluster turned black. The contact called an unknown local dealer and was advised to take the vehicle in for a diagnostic test. The vehicle was not yet repaired. The manufacturer was informed of the failure and transferred the contact to the NHTSA Hotline for assistance. The contact researched online and related the failure to NHTSA Campaign Number: 23V744000(Electrical System); however, the VIN was not included in the recall. The failure mileage was approximately 58,000.
Related recalls
Electrical system › Instrument cluster/panel
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Remedy: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023.
Electrical complaints in other Trax years
Frequently asked questions
How common are electrical problems on the 2024 Chevrolet Trax?
NHTSA has 67 complaints about the electrical system of the 2024 Chevrolet Trax, 37% of the model year's 180 complaints. The component named most often is instrument cluster/panel (1 mentions).
Is there a recall for 2024 Chevrolet Trax electrical problems?
Yes — NHTSA recall 23V-744 (instrument cluster/panel, Nov 6, 2023). Recall repairs are free at authorized dealers.
At what mileage do 2024 Chevrolet Trax electrical problems start?
Half of the complaints with a recorded mileage happened before about 16,000 miles, and 69% before 25,000 miles.
Is it dangerous?
Owners linked 0 crashes, 2 fires and 0 injuries to electrical system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.