Which parts fail
Components named in complaints (accelerator pedal, throttle, sudden acceleration, cruise control).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2014 Chevrolet Cruze owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2014 Chevrolet Cruze. The contact stated that while in the drive position and attempting to park, the vehicle unintendedly accelerated and lunged forward. The driver immediately removed the ignition key to turn off the vehicle. During the failure, the brake pedal was being pressed. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The contact indicated that the failure had occurred on several occasions. The manufacturer was not yet notified of the failure. The failure mileage was 36,597. The consumer stated she no longer owns this vehicle. THE CONSUMER STATED THE MANUFACTURER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS RETURNED WITHOUT ANY FURTHER EFFORT TO REPAIR THE FAILURE. Consumer no longer owns the vehicle.
I have had my 2014 Chevy Cruze for 2 years now and have kept up with regular maintenance. My vehicle rocks back and forth while on the brakes, there's an constant issue with the traction control system, my automatic lights don't work (I have to many turn on the light in order for the brake lights to turn on), the vehicle shakes side to side when braked, and so much more. When I take the vehicle to be looked at every mechanic and shop tells me there's nothing wrong or they don't know.
What happened 1. A dashboard message has been popping up since December 11 on my 2014 Chevy Cruz car. I only have 77,000 miles on it. The message indicates "service tracking control " 2. I took the car to the dealer and they said they did a number of repairs and I was charged 900. Some odd dollars to fix some parts to re-Zoll Veve the tracking control issue. 3. I let them know that that message kept coming back up. 4. After several times of taking it back to the dealer paying another $78 for another part they still do not know what the problem is. 5. The main concern is that the message displays over the digital speed control and I cannot determine how fast I am driving. The dealer does not know how to fix this problem. It is a safety concern because I cannot tell how fast I am driving I have I cannot get this problem fixed, and the dealer does not know how to resolve the problem.
The steering wheel keeps locking up while driving fast/slow or turning. Everything shuts off, then back on and all codes flash. My car literally locks up, it's really unsafe when I can't control the vehicle. Almost hit another car, due to steering wheel locking up. Only thing I was told at the Chevy dealer house was there were no recalls. So they wouldn't look unless they got to charge me. This issue started happening about five months ago. And I drive like a grandma.
The car keeps overheating and it has been to the mechanic multiple times and the problem exist. If I get on the highway my transmission hot engine idle light comes on. I have had a transmission replaced and a lot of other things repaired and the issue continues
Tl* the contact owns a 2014 Chevrolet Cruze. While driving less than 5 MPH, the accelerator pedal fractured without warning. The vehicle surged forward and crashed into a tree. The vehicle was coasted back onto the street and parked. The air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was towed to the dealer who indicated that the driver side floormat caused the failure. The contact noticed that the pedal was plastic and randomly detached, which was not associated with the floormat. The dealer replaced the accelerator pedal. The manufacturer was notified of the failure. The approximate failure mileage was 47,765. Updated 05/18/16
Tl* the contact owns a 2014 Chevrolet Cruze. The contact stated while driving approximately 2 MPH, the brake was engaged and the vehicle accelerated independently. The accelerator pedal was applied and then the brake pedal, but the vehicle did not stop. The failure recurred a second time and the vehicle crashed into a building. There were no personal injuries. The air bag deployed. A police and a fire report were filed. The vehicle was towed to the dealer for repair. The manufacturer was notified of the failure. The failure mileage was 10,000.
Tl* the contact owns a 2014 Chevrolet Cruze. While driving approximately 15 MPH, the vehicle made an abnormal noise and accelerated independently. The contact lost control of the vehicle and struck a curb. There were no injuries and a police report was not filed. The failure recurred on multiple occasions. The vehicle was towed to a dealer, but was not diagnosed or repaired. The manufacturer was notified. The VIN was invalid. The approximate failure mileage was 10,000.
In a parking lot, going about 5mph, car suddenly accelerated out of control and went up a slope crashed into a tree stump and grazed the back of a parked car with no occupants. Air bags did not go off and I was not injured but front hood detached and I had it towed to my dealers body shop. Happened yesterday, called police but they do not come to private lots. Exchanged info with the parked car owners when they returned.
Pulling into a parking space at 5mph, suddenly accelerated out of control went up a bank net and hit a tree trunk. Had to be towed to a GM body shop. Damage is 7000.00 dollars. No injury to driver.
Acceleration complaints in other Cruze years
Frequently asked questions
How common are acceleration problems on the 2014 Chevrolet Cruze?
NHTSA has 39 complaints about the speed control & acceleration of the 2014 Chevrolet Cruze, 6% of the model year's 702 complaints. The component named most often is accelerator pedal (3 mentions).
Is there a recall for 2014 Chevrolet Cruze acceleration problems?
No. NHTSA lists no speed control & acceleration recall for the 2014 Chevrolet Cruze, though it has 10 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2014 Chevrolet Cruze acceleration problems start?
Half of the complaints with a recorded mileage happened before about 21,000 miles, and 53% before 25,000 miles.
Is it dangerous?
Owners linked 5 crashes, 0 fires and 0 injuries to speed control & acceleration problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.