Electrical complaints by model year
Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
What owners report
I was sitting in the passenger seat of my new 2023 Chevy Bolt EV while parked at a convenience station. The vehicle was on and not hooked up to a charger. I smelled something burning and quickly thereafter I saw smoke coming from under the driver side seat. The driver exited the vehicle and looked under the seat. The driver attempted to put out the fire with his hand and the carpeting under the seat. The fire got bigger. I ran to the closest extinguisher and pulled the pin to extinguish the fire. It was out for several seconds before re-igniting again. Another round of extinguisher foam was released and the fire was put out. I reported the damage to the dealership, the car manufacturer and my insurance company. I towed it to the dealership where it has been sitting since 6/1/24. Nothing further has been done since then. …
Sudden rapid acceleration of car while parking vehicle on December 20, 2023 at approximately 2:00pm. The sudden rapid acceleration caused the vehicle to jump a curb and hit the base of the light pole damaging the right front of the car. Car was towed to the dealership and is currently there. If the car had not hit the base of the light pole, the car could have continued on into a driving lane possibly striking another car or pedestrian. To date , 12/31/23, the car has not been inspected to my knowledge. There was no warning lamps or messages. While reaching down to push the Park button, the engine, which is normally quiet, made a loud whirring noise and then lurched forward.
The contact owns a 2022 Chevrolet Bolt EV. The contact stated while pulling out of a parking lot, the vehicle stalled, failed to shift into gear and would not turn off. A towing agent disconnected the battery and the vehicle turned off. The vehicle was then towed to the dealer where it was diagnosed that the service disconnect fuse had blown. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was towed to the dealer where the engine control module (ECM) was replaced, however, the failure reoccurred upon starting the vehicle. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, the manufacturer had not followed up or returned the contact's calls. The failure mileage was approximately 6,612.
The contact owns a 2022 Chevrolet Bolt EV. The contact stated while attempting to charge the vehicle, the charging system failed to charge the vehicle adequately. The contact stated that shortly after beginning to charge the vehicle, the vehicle overheated after 30 minutes, and the charging light turned from blue to red. The contact then had to disconnect the charger. The vehicle was taken to the dealer who was unable to determine the cause of the failure with the charging unit. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 200.
Video available and was given to USAA insurance company. This 2021 GM Chevrolet Bolt EV Premier trim vehicle experienced a sudden uncommanded extreme acceleration when I selected "D" (drive) mode on the transmission selector after using "R" (reverse) to back out of a parking lot parking space. The vehicle, despite my stomping and holding the brake pedal down and repeatedly selecting a different mode on the transmission selector, could not be stopped and still wanted to accelerate. The vehicle traveled an estimated 250 feet through a parking lot, crossing a street, hitting the curbs at high speed and through a field. The vehicle stopped against some concrete debris in the field pushing in the bumper slightly but with no airbag deployment. The mishap incident was video recorded and thankfully, there were no passengers or public / private property damages / injuries.
The contact owns a 2021 Chevrolet Bolt EV. The contact stated that while driving at 15 MPH, the vehicle failed to stop as needed, and struck a pole. The contact stated that the Forward Collison Avoidance feature failed to stop the vehicle. The contact was unaware of a warning light being illuminated. The vehicle was not towed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the Forward Collision Avoidance was inoperable. The vehicle was repaired; however, the contact was advised to take the vehicle to a dealer to get the Forward Collision Avoidance system repaired. The dealer was made aware of the failure; however, the contact received no assistance. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 5,000.
The contact owns a 2020 Chevrolet Bolt. The contact stated that while the vehicle was plugged into the charge box however not being fully charged. The contact stated that prior to the failure occurring the vehicle was already charged fully, without warning a couple of hours later, the vehicle exploded in the driveway of the contact's residence. The contact looked out the window and noticed smoke appear under the vehicle. The contact ran outside and within a minute the vehicle was engulfed in flames. Flames were seen underneath the vehicle and around the rear wheel well. The police were contacted attempted to extinguish the flames however failed. The fire department was contacted and came out to extinguish the flames. The vehicle did damage the driveway. The vehicle was not repaired or diagnosed. …
The contact owns a 2020 Chevrolet Bolt EV. The contact stated that while the vehicle was parked unattended, the vehicle exploded. The contact believed the failure was due to the battery. The front left tire message was displayed. The battery was previously replaced. The local dealer was contacted regarding the battery purchase. The vehicle was not diagnosed or repaired. The contact called another local dealer. La Quinta Chevy Cady Service, 79225 CA-111, La Quinta, CA 92253, to obtain the service records, but the vehicle was not diagnosed or repaired. The fire department was able to extinguish the fire. There were no reported injuries, police report filed, or airbag deployments. The manufacturer was contacted, who filed an incident report. The failure mileage was approximately 53,030.
Related recalls (6)
Electrical system › Propulsion system › Traction battery thermal › Management › Software
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.
Remedy: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70…
Electrical system › Propulsion system › Traction battery
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles that were previously remedied under recall number 21V-650. The advanced diagnostic software may have been incorrectly installed and fail to detect defective battery modules, possibly resulting in a battery fire.
Remedy: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70…
Electrical system › Instrument cluster/panel
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Bolt EV vehicles. The instrument panel may be missing the perforation on the underside of the panel cover that allows the passenger-side air bag to deploy properly.
Remedy: Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020.
Electrical system › Propulsion system › Traction battery
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
Remedy: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70…
Electrical system › Propulsion system › Traction battery
General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V-701. The high voltage battery could catch fire when charged to full or nearly full capacity.
Remedy: Owners are advised to take the following interim steps: Activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, charge…
Show 1 more recall
Electrical system › Propulsion system › Traction battery
General Motors LLC (GM) is recalling all 2017-2018 and certain 2019 Chevrolet Bolt EV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
Remedy: This recall has been superseded by recall number 21V-560. Vehicles previously repaired under 20V-701 will still need to have the new remedy under recall 21V-560.
NHTSA investigations
Electric Vehicle Battery Fires
In October 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE) on 2017-2020 Model Year (MY) Chevrolet Bolt vehicles based on complaints received alleging that the vehicles caught fire under the seating area while parked and unattended. At the time, ODI had received 2 Vehicle Owner Questionnaires (VOQs) and several field reports.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.
Frequently asked questions
Which Chevrolet Bolt EV years have electrical problems?
By NHTSA complaints, the 2017 (114), 2020 (94), 2019 (85), 2021 (33) and 2018 (30) model years. Electrical complaints make up 33% of all complaints for the 2017.
Is there a recall for Chevrolet Bolt EV electrical problems?
Yes — 6 recalls, including 24V-812 (software, Oct 31, 2024); 24V-481 (traction battery, Jun 27, 2024); 23V-567 (instrument cluster/panel, Aug 10, 2023). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Chevrolet Bolt EV electrical problems start?
Across all years, half of the complaints with a recorded mileage happened before about 21,000 miles; 85% happened before 50,000 miles.
What part fails most often?
Owners most often name the 12v/24v/48v battery (11 mentions), followed by the propulsion system › traction battery (7).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.