The problem
General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V-701. The high voltage battery could catch fire when charged to full or nearly full capacity.
The risk
A battery fire increases the risk of injury.
The fix
Owners are advised to take the following interim steps: Activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Interim notification letters notifying owners of the safety risk were mailed on August 13, 2021. Owner notification letters were mailed on August 13, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N212343880.
Recall details
| NHTSA campaign | 21V-560 (21V560000) |
|---|---|
| Manufacturer number | N212343880 |
| Manufacturer | General Motors, LLC |
| Component | Electrical system › Propulsion system › Traction battery |
| Report date | July 23, 2021 |
| Owners notified | August 13, 2021 |
| Vehicles affected | 57,414 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 21V-560 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: Owners are advised to take the following interim steps: Activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid…
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 57,414 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Is it safe to drive?
Owners are advised to park outside and away from buildings until the repair is done, because of a fire risk.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.