2017 Cadillac CT6 Plug-In Hybrid Problems & Complaints

Few complaints

Owners have filed 9 complaints about the 2017 Cadillac CT6 Plug-In Hybrid with the National Highway Traffic Safety Administration. That is a low number of complaints for a car on sale this long. The most reported problem area is the transmission & drivetrain (7 complaints, typically around 10,000 miles). One recall covers this model year.

9complaints
1recalls
0crashes
0fires
0injuries
0deaths

Most common 2017 Cadillac CT6 Plug-In Hybrid problems

  • Transmission & drivetrain~10,000 miles
    778%
  • Electrical system~2,000 miles
    111%
  • Windows, wipers & sunroof
    111%
  • Body & structure
    111%
  • Engine & cooling~10,000 miles
    111%

Share of the 9 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Cadillac CT6 Plug-In Hybrid complaints by model year

2017201893
Owner complaints per model year, Cadillac CT6 Plug-In Hybrid. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Compare all Cadillac CT6 Plug-In Hybrid years →

2017 Cadillac CT6 Plug-In Hybrid recalls (1)

Child seat › Latch strap

NHTSA recall 18V-437 · Jun 28, 2018 · 22,043 vehicles

General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CT6 vehicles. The inboard child seat anchorage bars may have had excess structural adhesive applied during assembly, which can interfere with the installation of a child seat.

Remedy: GM will notify owners, and dealers will inspect, remove any excess adhesive, and apply anti-corrosion primer to the inboard child seat anchorage bars, free of charge. The recall began August 3, 2018.

What 2017 Cadillac CT6 Plug-In Hybrid owners say

Transmission & drivetrain

I have had issues with my vehicle that involves hard shifting at times and also, the vehicle sometimes will lurch quite abruptly. It actually feels as if the vehicle was rear ended. I have taken the vehicle to the dealership on 4 occasions and they were only able to "replicate" the problem one time. This hard shift/lurching occurs usually when at a stand still and, once you remove your foot from the brake, vehicle May shift hard. It doesn't matte where I am; whether on streets or on the freeway. If vehicle is stopped, then this happens on occasion. It doesn't matter if I am using the "autohold" feature or not but it doesn't seem to occur as often if I am using the "sport" mode when driving. …

8,000 miles · Jan 2018

Tl* the contact owns a 2017 Cadillac CT6. When the vehicle was started, it lurched forward without warning. The failure occurred intermittently. The vehicle was taken to gold coast Cadillac [phone], located at 2123 state route 35, oakhurst, nj 07755), but the cause of the failure could not be determined. The manufacturer was made aware of the failure and referred the contact back to the same dealer. The dealer provided a technical service bulletin (document id number: 4605342 - 16-na-361: information on transmission harsh 1-2 shift upon first startup/shift of the day under light throttle (jul. 21, 2017)). The contact was informed that there was no remedy for the failure. The vehicle was not repaired. The failure mileage was approximately 1,700. Consumer stated vehicle lurched forward again on 12/18/19. Car was taken In for service on 10/2019.

2,000 miles · Jan 2018

Frequently asked questions

Is the 2017 Cadillac CT6 Plug-In Hybrid a good car?

That is a low number of complaints for a car on sale this long. So far owners have filed 9 complaints with NHTSA.

What is the most common problem with the 2017 Cadillac CT6 Plug-In Hybrid?

The transmission & drivetrain — 7 complaints, 78% of all complaints for this model year. Next are the electrical system (1) and windows, wipers & sunroof (1).

How many recalls does the 2017 Cadillac CT6 Plug-In Hybrid have?

There is 1 recall for the 2017 Cadillac CT6 Plug-In Hybrid, the most recent from June 28, 2018 (latch strap). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

At what mileage do 2017 Cadillac CT6 Plug-In Hybrid problems happen?

The median mileage reported in complaints is about 10,000 miles; 75% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.