2017 Cadillac XT5 Problems & Complaints

Not enough data

Owners have filed 124 complaints about the 2017 Cadillac XT5 with the National Highway Traffic Safety Administration. There isn't enough complaint history for the XT5 to compare model years reliably. The most reported problem area is the transmission & drivetrain (26 complaints, typically around 19,000 miles). One recall covers this model year.

124complaints
1recalls
6crashes
0fires
2injuries
0deaths

Most common 2017 Cadillac XT5 problems

  • Other / not specified~17,000 miles
    2823%
  • 2621%
  • Engine & cooling~16,000 miles
    2419%
  • Electrical system~26,000 miles
    2117%
  • Brakes~15,000 miles
    1613%
  • Steering~3,000 miles
    1512%
  • Speed control & acceleration~13,000 miles
    97%
  • Wheels & tires~18,000 miles
    97%
  • Windows, wipers & sunroof~10,000 miles
    65%
  • Suspension~6,000 miles
    54%
  • Lights~35,000 miles
    54%
  • Air bags~7,000 miles
    43%
  • Stability & traction control~26,000 miles
    43%
  • Driver assistance
    43%
  • Seats~4,000 miles
    32%
  • Fuel & propulsion system~60,000 miles
    32%
  • Body & structure~0 miles
    22%
  • Seat belts
    22%

Share of the 124 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Cadillac XT5 complaints by model year

201720182019202020212022202320242025124663223201016106
Owner complaints per model year, Cadillac XT5. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best XT5 years: 2019, 2020, 2025. Years to avoid: 2023. Compare all years →

2017 Cadillac XT5 recalls (1)

Service brakes, hydraulic › Foundation components › Disc › Caliper

NHTSA recall 16V-802 · Nov 4, 2016 · 1,844 vehicles

General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.

Remedy: GM will notify owners, and dealers will inspect the front brake calipers, replacing the brake caliper assemblies, as necessary, free of charge. The recall began on December 12, 2016.

What 2017 Cadillac XT5 owners say

Transmission & drivetrain all 26 →

The contact owns a 2017 Cadillac XT5. The contact stated while driving approximately 5 MPH, the engine made a grinding sound, and the vehicle accelerated while the foot was on the brake pedal. The contact did not recall any warning lights on the instrument panel. The contact also had an incident where he accidentally ran into the garage, and the air bags did not deploy; however, the front passenger side of the vehicle was damaged. The contact did not recall any warning lights on the instrument panel. The local dealer did not diagnose any failure; however, the vehicle was repaired. No injuries and medical reports were necessary. The contact stated the vehicle does not have an emergency brake. The dealer did not diagnose any failure with the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 8,000

Automatic transmission › Control module (TCM/PCM/tecm) · 8,000 miles · Jul 2021 · crash

The contact owns a 2017 Cadillac XT5. The contact stated while driving at various speeds, the vehicle failed to accelerate upon depression of the accelerator pedal. There was no warning light illuminated. The contact stated that the failure mostly occurred while in 4th gear or after a complete stop. The contact had taken the vehicle to the dealer but the dealer has been unable to duplicate the failure. The dealer advised the contact that they had never heard of such failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 55,000.

55,000 miles · May 2022

Engine & cooling all 24 →

The contact owns a 2017 Cadillac XT5. The contact stated while driving approximately 40 MPH, the vehicle overheated and stalled. The power steering assist was reduced with the drive with care message displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who informed the contact about the thermostat failure, engine, and DTC: P0128. The manufacturer was not contacted. The approximate failure mileage 43,806.

44,000 miles · Sep 2022

This model Cadillac XT5 has early failures of engine cooling systems thermostats. The thermostat sticks open causing lower engine temperatures and higher emissions. The first sign you have an issue is a reduced power steering assist message on the instrument display. The engine control module stores a p0128 code as current. Continue driving the vehicle the ECM will shut off AC compressor engagement, so no AC. The next thing that happens is you lose temperature gauge. So you are now driving vehicle with reduced power steering assist, no AC and no way of knowing if the engine is overheating. This is a known issue with the refer to GM bulletin # 17-NA-158 posted May 2017. There has been a such a demand for this thermostat, that parts back orders are common. The volume of failures should be addressed as a recall including refunds to owners who have had to pay for this repair. …

Sep 2024

Electrical system all 21 →

The contact owns a 2017 Cadillac XT5. The contact stated while driving 60-65 MPH with her granddaughter seated in the rear seat, the vehicle shut off inadvertently in the middle of the road. The message battery low was displayed. The vehicle failed to restart after several attempts. The vehicle was towed from the middle of the road to the side of the road. The vehicle was then towed to an independent mechanic and was diagnosed that the electrical system had failed. An unknown repair was completed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000.

72,000 miles · Sep 2022

In 2021, I took my car into a GM facility to be repaired bc the A/C kept going in and out. Car was under warranty, however, GM mechanic just did a "bandaid" fix and replaced the thermostat, when there was a service bulletin put out in 2017 for this very issue. 3 years later, my car is having the exact same problem, and since car isn't under warranty, GM will not fix it, even though I have proof they didn't fix it correctly the first time. The service bulletin is titled, "17128: Service Update - Potential Loss of HVAC Control- (March 30, 2017) This issue started in October 2021 the first time, was temporarily fixed. It started again in October 2024 and is ongoing.

Oct 2024

2017 Cadillac XT5 engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
3.6L 6-cyl8-speed automaticFWD19 / 27 / 22
3.6L 6-cyl8-speed automaticAWD18 / 26 / 21

EPA ratings. Class: Small SUV.

Frequently asked questions

Is the 2017 Cadillac XT5 a good car?

There isn't enough complaint history for the XT5 to compare model years reliably. So far owners have filed 124 complaints with NHTSA.

What is the most common problem with the 2017 Cadillac XT5?

The transmission & drivetrain — 26 complaints, 21% of all complaints for this model year, most often about automatic transmission › control module (tcm/pcm/tecm). Next are the engine & cooling (24) and electrical system (21).

How many recalls does the 2017 Cadillac XT5 have?

There is 1 recall for the 2017 Cadillac XT5, the most recent from November 4, 2016 (caliper). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Cadillac XT5?

The best years by complaints, compared at the same age, are 2019, 2020 and 2025. Years to avoid or approach with caution: 2023. See the full Cadillac XT5 years comparison.

At what mileage do 2017 Cadillac XT5 problems happen?

The median mileage reported in complaints is about 15,000 miles; 87% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.