Steering complaints by model year
Mileage when the problem started
What owners report
Driving 40 mph all dash electronics went off as going to turn into parking lot medium traffic steering very very hard to turn, made into lot pulled immediately into first open space engine stalled. Put into park attempted to restart, click-click-click like dead battery opened hood alternator belt ok. Walked into nearby restaurant for lunch ( could not close windows) came out (45minutes) car started rite up everything worked - decided to shoot for home (9 miles) steering still very hard to steer made wide turns to get onto road volt gauge read 12.4 & climbing- windows & all electrical began working as volt gauge hit over 12,8 steering came back to normal. Steering happened 1 other time we were during and within a 1/2 mile it came back.
Power Steering, Brakes, Turn Signals, Monitor Screen. The Cars steering will lock up and pull to the right hand side and the brakes get mushy. This could be deadly to myself and other motor vehicles. It happens suddenly with out warning and if there is a vehicle in the right hand lane, you will crash into it. I am waiting to take it to the dealer but prior to the steering and electrical, I told them on 10/12/21 oil service about the brakes feeling mushy and they said that's the way they're supposed to be. Only other passengers have witnessed the electrical and steering problem happen. At the exact same time the steering goes out the stability trek light flashes on the panel, the media screen goes out and my turn signal (if on) has no audio. I bought the car 3/26/21 @ 44,690 miles. …
While driving on the highway there was a random harsh jerk on my car, and I was immediately unable to maintain safe speeds driving nearly causing a serious crash. All of the service lights (Service Parking Assist, Service Power Steering, Service StabiliTrak, and Check Engine Light) should up on the dashboard. Trying to engage the vehicle into drive after parked had a harsh jerk shifting into gear and the accelerator was not working properly (going extremely slower than applied pressure). Mobile mechanic reader coded my vehicle with U0101 "Lost Communication with TCM". After touching that TCM connection all of the service lights randomly turned back off, and the vehicle drove (temporarily) normal. No repairs were performed due to possible recall concerns.
I was driving normally, slowed down to make a left turn and the steering wheel locked up on me. I could not turn at all. I was in a lane of traffic at the time but fortunately on a private street. I called the Buick dealer and they suggested GM roadside assistance. I called GM roadside assistance and it took 2 hours for a tow truck to pick up the car. I had the flashers on the whole time and the battery was dead when the tow truck driver tried to start it. He jumped it and the steering wheel was still locked. It was towed to the dealer. The dealer told me the pin fell when it was not supposed to. They are checking out the car now. Thankfully I was not on the freeway or anywhere else as it could have been a disaster.
I purchased my Buick Verano on 12/29/2017. During the first while driving my eletrical system just shut down about 2-3 times. In the second year it started happening more often while making a turn or just going aroun another vehicle. From July to August the electrical system shut down about 5 times in about a 5 week span which made it very hard to steer the vehicle and all of the radio screen shut down also. This issue has me worried because at high speeds if this happens it will be very hard to control the vehicle. I have noticed that this is a common problem with this vehicle. Has the car dealers acknowledge this issue and what do they recommend to do?
The contact owns a 2014 Buick Verano. The contact stated that after his daughter started the vehicle and attempted to shift into drive, the gear selector briefly failed to move into drive. Upon shifting into drive, the contact stated that while his daughter was driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle, prompting her to discontinue driving the vehicle. The power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the gear selector lever. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
The contact owns a 2014 Buick Verano. The contact stated while driving at an undisclosed speed, the steering failed to function as intended. Additionally, several unknown warning lights were illuminated. The contact turned off and restarted the vehicle to reset the vehicle. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact stated that the vehicle had been taken to the dealer several times due to the failure. The vehicle was then taken to an independent mechanic where it was diagnosed with a failed body control module (BCM). The contact was informed that the body control module needed to be replaced. The vehicle was not repaired. The contact stated that due to the failure, the vehicle required a battery jumpstart daily. The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown.
The car power steering locked and stopped working while driving on the freeway, this incident put at risk myself and my children safety. After exiting the freeway the steering wheel stopped working again. this is a known issue as the car steering power was not recalled but the issue was acknowledged but GM. The car is a safety hazard for the person who drive it and the public.
Frequently asked questions
Which Buick Verano years have steering problems?
By NHTSA complaints, the 2013 (14), 2014 (14), 2012 (9) and 2015 (6) model years. Steering complaints make up 13% of all complaints for the 2013.
Is there a recall for Buick Verano steering problems?
No. NHTSA lists no steering recall for any Buick Verano model year. A widespread problem may still be covered by an extended warranty or a manufacturer service bulletin, so ask a dealer.
At what mileage do Buick Verano steering problems start?
Across all years, half of the complaints with a recorded mileage happened before about 47,000 miles; 59% happened before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.