Suspension complaints by model year
Which parts fail
Components named in complaints (struts, shocks, control arms, ball joints, springs).
Mileage when the problem started
What owners report
Tl contact owns a 2005 Buick Lesabre. While driving 60 MPH or greater, the front wheels, steering wheel and the floor boards would shake and vibrate. The dealer stated that the tires should be replaced. The dealer replaced the tires; however, the failure continued to occur. The contact took the vehicle to another dealer and they stated that the vehicle had to be forced balanced. The dealer made the repair; however, the failure continued to occur. There is a service bulletin for the suspension (NHTSA item #10011691). As of December 5, 2007, the dealer had not repaired the vehicle. The current mileage was 11,000 and failure mileage was 1,244.
Hood moves up and down, due to vibration, happens at 40 MPH. Also, steering vibrates. Taken to dealer, tires changed 2 times. Dealer said nothing else they could do since it was a manufacturing defect. Also called manufacturer, who said the tires should have taken care of the problem. Car was at dealer 6 times dealer has done everything possible to help. But it was still not fix. Dealer said rotation problem- different size tires- changed wheel calibration, and road test under 40 MPH GM representative was working with consumer but they said this was the last step.
Several attempts were made to correct a problem with my 2004 Buick Lesabre. I have been dealing with a rep from GM motors without success. He just kept stringing me along saying he would call, at first it was every week then every three days - each time saying he was conducting an ivestigation into the problem. The car was purchased aug 17, 2004 and the problem has existed since "day one"! I do not feel the car is safe! It has been back to the dealer several times. A re-purchase was supposed to be in the works but I guess they don't want the car either! Not only are the seat covers bad but the vehicle keeps vibrating/wobbling! I have all the work orders (except for some verble comments) to support my complaint. I bought a new car I believe I should own a new car! Please help me get this situation cleared up and me on the road with a new car(safe) like was purchased in the first place! …
Tl* the contact owns a 2004 Buick Lesabre. The contact stated while driving, the vehicle was making a loud noise. The vehicle was taken to a dealer who diagnosed that both front wheel bearings failed due to corrosion, as a result both wheel hub bearings needed to be replaced. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure and current mileage was 60,000.
Tl* the contact owns a 2003 Buick Lesabre. The contact stated that when the vehicle was taken for service at an independent mechanic, the mechanic noticed above the driver side rear spring suspension was corroded through. In addition due to the corrosion on the top of the spring, the vehicle does not have support causing the vehicle to swerve back and forth. The vehicle was taken to bob pion Buick GMC dealer, (333 memorial dr, chicopee, ma 01020, [phone]) where they noticed the corrosion but did not recommend to repair the vehicle. The vehicle was not repaired. The independent mechanic also informed the contact that the rust underneath were pristine and the spring leaning on the frame pushing the rear driver side tire. The contact stated that the vehicle lost all support, the spring was pre-floating at the top. The manufacturer was not made aware of the failure. …
While driving at any speed the consumer felt a vibration in the steering wheel and the seat. After seven visits to the dealers, they replaced the front suspension. The consumer has had the tires balanced 8 times and has bought 7 new tires. The vibrating continued. The vehicle had a driveline shimmy at higher speed that was inherent to the vehicle. The front left tire was out of balance and the front left rear wheel were out of alignment and was corrected, vibrations were still evident during subsequent road test and three tires were found out of balance. The consumer was told that the tires and wheels weren't the problem. The consumer was told the vehicle had a driveline shimmy at a higher speed.
2002 Buick Lesabre. VIN [redacted]. Vibration in steering wheel, floor, and hard surfaces of interior, at speeds starting at 60 MPH. The tires have been replaced twice. Redesigned upper control were installed. None of these have corrected the problem. On 7/25/2003 the Buick service conducted a roar test with an electronic vibration analyzer and found readings of 02 to 03 hertz. The "standard" should be below 07. Why would they do all the previous work if they could of done this test earlier and saved a lot of money. I believe they made this standard to avoid fixing the problem. I found 4 Buick TSB's ( #00310007a, 10/01/01,#000310007b, 06/01/02, #000310007c, 08/01/02,and #000310007d, 03/01/03) tat refer to a vibration problem. I have contacted Buick by letter and telephone ( service request #1-238363526, August, 2004). I filed a complaint (and lost) with the bbb [redacted]. …
I bought a car on June 17th I was told there was nothing wrong with the car so I told the woman I bought it from I wanted it inspected before I made a decision to buy it to make sure it was safe she brought it to her inspection station in it got in inspection sticker stating there was absolutely nothing wrong with it as I drove it home I noticed that it was bouncing up and down in that the front-end and back-end would hit the ground I had a friend look at it that knows about cars and told me that the front and back struts were completely gone and it also had for bald tires and there is oil splattered all over the engine I contacted the woman I bought it from and she will not return my calls and wants nothing to do with giving me my money back I also went back to the inspection station and asked how the heck did this car get in inspection sticker I was told to leave I need advice and …
Frequently asked questions
Which Buick Lesabre years have suspension problems?
By NHTSA complaints, the 2000 (24), 1997 (20), 1999 (19), 2001 (17) and 1998 (15) model years. Suspension complaints make up 4% of all complaints for the 2000.
Is there a recall for Buick Lesabre suspension problems?
No. NHTSA lists no suspension recall for any Buick Lesabre model year. A widespread problem may still be covered by an extended warranty or a manufacturer service bulletin, so ask a dealer.
At what mileage do Buick Lesabre suspension problems start?
Across all years, half of the complaints with a recorded mileage happened before about 65,000 miles; 41% happened before 50,000 miles.
What part fails most often?
Owners most often name the front (28 mentions), followed by the rear (10).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.