2014 BMW 328xi Problems & Complaints

Averageabout as many complaints as a typical year of the 328xi at the same age

Owners have filed 17 complaints about the 2014 BMW 328xi with the National Highway Traffic Safety Administration. That is about average for the 328xi at the same age. The most reported problem area is the engine & cooling (5 complaints, typically around 61,000 miles). 3 recalls cover this model year.

17complaints
3recalls
2crashes
0fires
3injuries
0deaths

Most common 2014 BMW 328xi problems

  • Engine & cooling~61,000 miles
    529%
  • Other / not specified~36,000 miles
    318%
  • Fuel & propulsion system~17,000 miles
    318%
  • Body & structure~60,000 miles
    318%
  • Electrical system~148,000 miles
    318%
  • Air bags~2,000 miles
    212%
  • Windows, wipers & sunroof~6,000 miles
    16%
  • Lights
    16%

Share of the 17 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

BMW 328xi complaints by model year

20062007200820092010201120122013201420155198991117671271714
Owner complaints per model year, BMW 328xi. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best 328xi years: 2012, 2006, 2009. Years to avoid: 2007, 2011, 2008, 2013. Compare all years →

2014 BMW 328xi recalls (3)

Electrical system › Wiring › Connectors/plugs/receptacles

NHTSA recall 24V-608 · Aug 13, 2024 · 720,796 vehicles

BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles.

Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025.

Exterior lighting

NHTSA recall 15V-520 · Aug 17, 2015 · 7,727 vehicles

BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28,…

Remedy: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015.

Fuel system, gasoline › Delivery › Fuel pump

NHTSA recall 15V-189 · Mar 31, 2015 · 18,054 vehicles

BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i…

Remedy: BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015.

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2014 BMW 328xi:

Desiccated Air Bag Inflator Rupture

NHTSA investigation EA21002 · opened Sep 17, 2021 · open

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.

What 2014 BMW 328xi owners say

Engine & cooling

The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle went into LIMP Mode with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine coolant pump and connector had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. …

148,000 miles · Sep 2024

The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Mar 2025

Fuel & propulsion system

Tl* the contact owns a 2014 BMW 328xi. The contact stated while driving 25 MPH, the vehicle seized without warning. The contact coasted the vehicle to the shoulder of the roadway. The contact turned off and restarted the vehicle however, the vehicle failed to resume normal operation. The vehicle was towed to BMW northwest (4011 20th st e, tacoma, wa 98424) where it was diagnosed that the fuel pump failed and needed to be replaced. No leaks were present. The vehicle was not repaired. The vehicle was not drivable. The contact referenced NHTSA campaign number: 15V189000 (fuel system, gasoline) as a possible solution to the failure however, the VIN was not included. The manufacture was not made aware of the failure. The failure mileage was approximately 61,000. VIN was not available.

61,000 miles · Oct 2020

Tl* the contact owns a 2014 BMW 328xi. While driving approximately 30 MPH, the vehicle stalled without warning. The vehicle was taken to the dealer where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 15V189000 (fuel system, gasoline). The failure mileage was 16,842.

17,000 miles · Oct 2015

Body & structure

Doors will not unlock manually from time to time. The only way to unlock is to use the central unlocking feature. Could be deadly in a crash! BMW will not even look at the car unless I pay them a $150 diagnostic fee! Car is stopped, engine off, and the front doors (both) will not manually unlock from time to time. Only way to get out is to use central unlocking button, which requires power.

Body · 60,000 miles · Jul 2018

Both the driver and passenger door locks occasionally fail to unlock preventing exit from the vehicle. This has occurred about 12-15 times to either my wife or myself. There is a master lock/unlock button that will unlock the doors. Never the less, this defect could be a serious problem in an emergency.

Body · 25,000 miles · Feb 2019

Frequently asked questions

Is the 2014 BMW 328xi a good car?

Based on 17 owner complaints filed with NHTSA, the 2014 328xi rates average: about as many complaints as a typical year of the 328xi at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2014 BMW 328xi?

The engine & cooling — 5 complaints, 29% of all complaints for this model year. Next are the fuel & propulsion system (3) and body & structure (3).

How many recalls does the 2014 BMW 328xi have?

There are 3 recalls for the 2014 BMW 328xi, the most recent from August 13, 2024 (connectors/plugs/receptacles). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the BMW 328xi?

The best years by complaints, compared at the same age, are 2012, 2006 and 2009. Years to avoid or approach with caution: 2007, 2011, 2008 and 2013. See the full BMW 328xi years comparison.

At what mileage do 2014 BMW 328xi problems happen?

The median mileage reported in complaints is about 25,000 miles; 77% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.