2021 Audi Q5 E Problems & Complaints

Not enough data

Owners have filed 29 complaints about the 2021 Audi Q5 E with the National Highway Traffic Safety Administration. There isn't enough complaint history for the Q5 E to compare model years reliably. The most reported problem area is the transmission & drivetrain (7 complaints).

29complaints
0recalls
0crashes
0fires
1injuries
0deaths

Most common 2021 Audi Q5 E problems

  • Transmission & drivetrain
    724%
  • Electrical system~2,000 miles
    621%
  • Driver assistance~11,000 miles
    621%
  • Engine & cooling~10,000 miles
    517%
  • Other / not specified~10,000 miles
    517%
  • Fuel & propulsion system~2,000 miles
    414%
  • Wheels & tires~13,000 miles
    310%
  • Steering
    27%
  • Speed control & acceleration
    27%
  • Body & structure
    13%
  • Windows, wipers & sunroof
    13%
  • Brakes
    13%

Share of the 29 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Audi Q5 E complaints by model year

20202021202320241229714
Owner complaints per model year, Audi Q5 E. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Q5 E years: 2023. Years to avoid: 2024. Compare all years →

What 2021 Audi Q5 E owners say

Transmission & drivetrain

The incident occurred on a busy road during evening rush hour. I was in the middle lane of three lanes, and the lane to the right of me was closed due to construction. The phrase "electrical malfunction" flashed across my dashboard, there were beeping sounds, and about 5-10 later the steering froze up and the car would no longer accelerate. There were no other prior warning indications. I was unable to steer over on a side road or shoulder. I blocked traffic in the middle lane. My 1-and-a-half-year-old was in the back seat with me, and I was 35 weeks pregnant at the time. The temperature was 104 outside and my car wouldn't start despite several trouble shooting attempts to turn it back on. The car kept beeping and flashing malfunction signals on the dashboard indicating that all the different safety functions were not functioning. …

Jul 2021

I and my wife were emerging from an intetstate highway entrance ramp when our car suddenly and completely lost power. A "Transmission Malfunction" warning suddenly (and for the first time) appeared on the dashboard.We had just completed a merge with heavy traffic going 70-75 miles per hour. Immediately behind our car was a very large tractor-trailer that hit its brakes but came within inches of the rear of our car before we could get on the highway shoulder--i.e., we came extremely close to suffering serious injury or death. The car was towed to the nearest Audi dealer, where it was determined that the Transmission Control Module had to be replaced, at a cost of $8,000. The warranty on the car is 4 years/40,000 miles, while our car is 5 years, 2 months old, and has 47,000 miles on the odometer. …

May 2026

Electrical system

The contact owns a 2021 Audi Q5 E. The contact stated that while driving at 45 MPH, the vehicle came to a sudden halt as the malfunction indicator light illuminated the instrument panel. The contact was able to restart the vehicle after approximately 15 minutes and drove the vehicle to a dealer(Audi of Quad Cities-1777 E 53rd St, Davenport, IA 52807) where they discovered a defective switch on the vehicle's battery pack which was linked to TSB-9321462062953/1. The contact had the switch repaired by the dealer. The contact stated that the failure recently occurred again while driving at 30 MPH; however, the time, the vehicle failed to restart. The contact had the vehicle towed to a dealer where it remained in their possession and where it had yet to be diagnosed. The manufacturer had been notified of the failure and he was sent a form for a possible vehicle buyback. …

2,000 miles · Jun 2021

The incident occurred on a busy road during evening rush hour. I was in the middle lane of three lanes, and the lane to the right of me was closed due to construction. The phrase "electrical malfunction" flashed across my dashboard, there were beeping sounds, and about 5-10 later the steering froze up and the car would no longer accelerate. There were no other prior warning indications. I was unable to steer over on a side road or shoulder. I blocked traffic in the middle lane. My 1-and-a-half-year-old was in the back seat with me, and I was 35 weeks pregnant at the time. The temperature was 104 outside and my car wouldn't start despite several trouble shooting attempts to turn it back on. The car kept beeping and flashing malfunction signals on the dashboard indicating that all the different safety functions were not functioning. …

Jul 2021

Driver assistance

The contact owns a 2021 Audi Q5E. The contact stated that the vehicle was initially taken to the dealer due to an accident unrelated to a failure; however, the contact stated that while his vehicle was being serviced at the dealer, he was notified by the technician that the VIN was included in NHTSA Campaign Number: 22V742000 (Back Over Prevention) however, during the software update, the infotainment module became corrupted and needed to be replaced. The vehicle had not yet been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 11,000. Parts distribution disconnect.

11,000 miles · Oct 2022

The contact owns a 2021 Audi Q5 E. The contact stated that when she purchased the vehicle the MMI (Multimedia Interface) system failed to load correctly. The contact stated that the dealer informed her that the system would upload later as the system was not communicating with Audi corporate and she would be able to finish the programming later. The contact stated that the vehicle was taken back to the dealer as messages that the navigation system was not loaded, the driver assistance was inoperable, the fuel gauge display was incorrect, and the Lane Assist feature had failed. The contact stated that she had experienced the failure for the past year. The contact stated she received notification of NHTSA Campaign Number: 22V742000 (Back Over Prevention) several months ago and the dealer informed the state DMV that they were unable to repair the recall at the time. …

Warning · Jun 2021

Frequently asked questions

Is the 2021 Audi Q5 E a good car?

There isn't enough complaint history for the Q5 E to compare model years reliably. So far owners have filed 29 complaints with NHTSA.

What is the most common problem with the 2021 Audi Q5 E?

The transmission & drivetrain — 7 complaints, 24% of all complaints for this model year. Next are the electrical system (6) and driver assistance (6).

How many recalls does the 2021 Audi Q5 E have?

NHTSA lists no recalls for the 2021 Audi Q5 E. You can still confirm with your VIN using our VIN recall check.

What are the best and worst years of the Audi Q5 E?

The best years by complaints, compared at the same age, are 2023. Years to avoid or approach with caution: 2024. See the full Audi Q5 E years comparison.

At what mileage do 2021 Audi Q5 E problems happen?

The median mileage reported in complaints is about 11,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.