2015 Audi A3 Fuel System Problems

Mileage when the problem started

• Under 25k
  00%
• 25k–50k
  00%
• 50k–75k
  111%
• 75k–100k
  667%
• 100k–150k
  111%
• 150k+
  111%

Owner reports

Selected complaints filed with NHTSA by 2015 Audi A3 owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated while driving 35-38 MPH, the vehicle shuddered, and there was a strong gasoline odor coming from the A/C vents. There was no warning light illuminated. The contact pulled to the side of the road, turned off and exited the vehicle. The contact's father arrived at the scene and inspected the vehicle. The contact then drove to the residence. Additionally, the contact stated that while attempting to refuel the vehicle at the gas station, the gas pump stopped pumping gas in the vehicle even though the gas tank was not full. The contact stated that the vehicle had been leaking fuel while parked in the driveway. The contact's father pushed the vehicle to the side of the road. …

The contact owns a 2015 Audi A3. The contact stated that on several occasions, while adding fuel to the vehicle, there was a clicking sound before the fuel started spilling onto the ground from the filler neck. The vehicle was not diagnosed or repaired; however, the dealer stated that the failure might be associated with a breather issue within the fuel tank and that the breather part might need to be replaced. The vehicle was not repaired. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle suddenly jerked, lost power, and a rattling sound came from the engine compartment. The vehicle was not diagnosed or repaired. Additionally, there was a leak underneath the driver's side rear wheel and a trail of condensation coming from the fuel tank, extending outside of the vehicle on the floor of the garage. The vehicle was not diagnosed or repaired. …

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while refueling, the fuel tank overflowed. There was no warning light illuminated. The contact inspected the vehicle and became aware that there was fuel leaking underneath the vehicle. The contact called the Local Fire Department, and the vehicle was inspected. The contact stated that a Fire report was not filed. The vehicle was towed to the dealer but was not diagnosed nor repaired. The manufacturer was not made of the failure. The failure mileage was approximately 78,891. VIN tool confirms parts not available.

The contact owns a 2015 Audi A3. The contact stated that the dealer had previously repaired the vehicle under NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline); however, the vehicle was not driven until a year later after the recall repair due to medical issues. The contact stated that while refueling the vehicle, fuel was backing up in the fuel filler neck. Additionally, while driving at an undisclosed speed, the vehicle stalled and failed to exceed 30 MPH. There was a fuel odor coming from the vehicle, and the fuel and check engine warning lights were illuminated. A family friend diagnosed the vehicle and determined that the suction jet pump had failed. The dealer was made aware of the failure. The manufacturer was notified of the failure by phone and email. The failure mileage was approximately 94,242.

The contact owns 2015 Audi A3. The contact stated while parked and when attempting to input fuel into the vehicle the fuel hose sprayed fuel into the contact's clothing and shoes and began to leak under the vehicle near the rear tires. An independent mechanic was contacted. The contact mention the failure has occurred on several different occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel system needed to be replaced. The vehicle was not repaired. The contact was relating the failure NHTSA Campaign Number:24V110000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was notified of the failure and they informed him to the local dealership. The failure mileage was 75,000.

The contact owns a 2015 Audi A3. The contact stated that while driving at an undisclosed speed, there was an abnormal fuel odor inside the vehicle. In addition, the contact stated that while refueling the vehicle, all the fuel was not entering the fuel tank, with some fuel dripping out onto the ground. The vehicle was taken to the dealer and the recall repair for NHTSA Campaign Number: 24V110000 (Fuel system, Gasoline) was completed. The contact was informed that the recall repair did not fix the vehicle. The failure reoccurred. The contact was informed that the filter canister or the fuel tank might need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,500.

The contact owns a 2015 Audi A3. The contact stated that while her husband was attempting to park the vehicle in the driveway, he noticed a strong fuel odor. The contact's husband inspected the vehicle and noticed a fuel leak from the fuel tank pump. The contact husband refilled the fuel tank, however, the failure persisted. The vehicle was taken to a local dealer where it was diagnosed that the charcoal canister and a filter needed to be replaced. The contact stated that the dealer confirmed an unknown recall was not related to the failure. The vehicle was not repaired. The manufacturer was made aware of the failure; however, the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 150,000.

The contact owns a 2015 Audi A3. The contact stated that when filling the fuel tank, fuel leaks out of the vehicle. The failure would occur as soon as the contact filled the tank with about $ 3 worth of fuel. The contact recalled that previously, they struggled to open the fuel cap. The vehicle was taken to the dealer, diagnosed that the suction pump had failed. The issue related to NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed, and a case was opened. The manufacturer confirmed that the VIN was not included. The failure mileage was 134,000.

Vehicle is not taking fuel, there is early stopping of the fuel nozzle and there is significant fuel spillback. Fuel would go in for 2 seconds and the fuel nozzle shuts off. I was trying to refill and then there was spillback of fuel that propelled all over my body and all over the floor of the gas station. I had taken my vehicle to a licensed repair shop who thought it might be a carbon canister which I got replaced. I tried to refuel after the maintenance and the problem persisted. My vehicle once again could not refuel, after sitting at a gas station for 10 minutes I was calling my Husband, all of the sudden what little fuel was left in the tank shot back out and spilled all over the gas station floor and side of my car. …

This is in regards to your investigation into a recall for Audi 2015 A3 fuel system issues. My car was repaired as part of that initial recall, however, i am experiencing a bunch of fuel related issues as of now. My fuel tank will no longer fill with gas. The dealership said i need a need fuel tank. Then at the exact same time, my low side fuel pump failed. I mentioned to the dealership about the recall and the fuel problems, they told me they were not related. I paid to replace the lower said fuel pump. Now a few months later my high side fuel pump has failed. I then found the article about the investigation about fuel issues, they told me again it was not related. So now they are asking me to replace the high side fuel pump. I told them it was not a coincidence that both fuel pumps and my gas tank all fail at the same time along with the investigation. …

Related recalls

NHTSA investigations

Fuel System complaints in other A3 years