Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2023 Toyota RAV4 Prime owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while driving 60 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated the vehicle was shaking with an abnormal sound coming from the vehicle. The instrument cluster displayed a black screen. The TPMS system malfunction warning light was illuminated. The contact inspected the vehicle and became aware that the electrical wires underneath the driver's side front seat were exposed, and the cover was in the floorboard. Additionally, the dashboard panel on the front passenger's side had detached and was hanging down. The failures occurred two weeks after the recall repair under NHTSA Campaign Number: 25V595000 (Electrical System) was performed. The dealer was made aware of the failure but provided no assistance. …
The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable and intermittently turned on and off. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The contact was informed that the failure could not be duplicated. The contact stated that the failure had recurred and that the instrument panel failed to operate. The dealer was contacted again and informed the contact that the vehicle was associated with NHTSA Campaign Number: 25V595000 (Electrical System). The vehicle was not diagnosed or repaired, and the dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 39,000.
The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with instrument panel failure. The contact was informed that the failure was associated with an unrepaired recall. The contact was informed that parts were not yet available. The contact stated that the vehicle was unsafe to drive because of the unrepaired recall. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure, and a case was filed. The contact requested a buyback. The contact stated that the remedy was a temporary fix, and not a permanent fix. The failure mileage was approximately 29,000.
The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a blank screen. There was an audible beep, but no image was displayed, and the safety features were unavailable. The vehicle was taken to the dealer three times. The vehicle was diagnosed with an instrument panel failure. The contact was informed that the instrument panel needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were not available. The contact stated that the vehicle was unsafe to drive. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not available. The manufacturer was made aware of the failure, and three cases were filed. The failure mileage was approximately 25,000.
The contact owns a 2023 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the instrument panel occasionally failed to operate as intended. The failure persisted and the instrument panel went blank and became inoperable. The vehicle was taken to the dealer and remained with the dealer, and a loaner vehicle was provided to the contact. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 35,000.
The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a blank screen. The vehicle was taken to the dealer, where it was diagnosed with instrument panel failure. The contact was informed that the instrument panel failed because of an open recall repair. The vehicle was not repaired. The contact was informed that the parts were not yet available. In addition, the contact stated that the vehicle had been at the dealer for 101 days. The contact was informed of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 70,000.
The contact owns a 2023 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a black screen. After several minutes, the instrument panel started operating as intended. The failure had gotten worse. The vehicle was taken to the dealer, but remained with the dealer unrepaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and declined a buyback. The manufacturer filed a claim. The failure mileage was approximately 50,000.
The contact owns a 2023 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the instrument panel went blank. The dealer was made aware of the failure but confirmed that parts were not yet available. The dealer provided the contact with a loaner vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 50,000.
The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while driving out of a parking lot, the instrument cluster went blank. The contact used the cell phone for guidance while driving to the residence. There were no warning lights illuminated. The contact associated the failure with NHTSA Campaign Numbers: 25V744000 (Back Over Prevention) and 25V595000 (Electrical System). The vehicle was taken to the local dealer weeks ago. The dealer informed the contact that parts were on backorder. The manufacturer was contacted and confirmed the recall status. The failure mileage was 25,000.
The contact owns a 2023 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the 12.3-inch screen display of the instrument panel had turned blank. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 30,000.
Related recalls
Electrical system › Instrument cluster/panel
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles.
Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the…
Electrical complaints in other RAV4 Prime years
Frequently asked questions
How common are electrical problems on the 2023 Toyota RAV4 Prime?
NHTSA has 42 complaints about the electrical system of the 2023 Toyota RAV4 Prime, 65% of the model year's 65 complaints. The component named most often is instrument cluster/panel (6 mentions).
Is there a recall for 2023 Toyota RAV4 Prime electrical problems?
Yes — NHTSA recall 25V-595 (instrument cluster/panel, Sep 11, 2025). Recall repairs are free at authorized dealers.
At what mileage do 2023 Toyota RAV4 Prime electrical problems start?
Half of the complaints with a recorded mileage happened before about 39,000 miles, and 7% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.