Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2024 Toyota Grand Highlander owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2024 Toyota Grand Highlander. The contact stated that there was a small crack on the windshield on the driver's side at the top where the windshield meets the frame. The contact stated that the crack had started to expand. The contact recently noticed another crack in the center of the windshield, starting at the bottom. The contact stated that both cracks were approximately 5 inches long and expanding. The contact had not struck a rock or road debris for the windshield to crack. The contact had taken the vehicle to a dealer to be diagnosed and was advised by the dealer that the cracks were the result of small stones being kicked up by other vehicles. The vehicle was not repaired. Additionally, the contact had been experiencing failures of the infotainment screen going black, and the side-view mirror Blind Spot warning lights not functioning as designed. …
The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System), and the vehicle was taken to the dealer on several occasions, but the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the instrument panel had failed. Additionally, the contact stated that the vehicle was not driving properly, and the vehicle was shuddering while exceeding 70 MPH. The vehicle was taken to the dealer, where it was diagnosed with an axle leak, and the contact was informed that there was no warning light illuminated for the failure due to the instrument panel failure. The axle leak was repaired; however, the failure persisted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. …
The contact owns a 2024 Toyota Grand Highlander. The contact stated that the infotainment system screen display turned black intermittently, preventing the contact from accessing the safety features as needed. An unknown warning light was illuminated. The contact also stated that the third-row driver's side seat was stuck after being folded and failed to unfold as needed. The vehicle was taken to the dealer, where it was determined that an unknown part had detached. The dealer repaired the vehicle; however, the failure recurred. Additionally, the contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. …
The contact owns a 2024 Toyota Grand Highlander. The contact stated that upon starting the vehicle and reversing, there was an abnormal banging sound coming from the vehicle. While attempting to reverse, the vehicle failed to move, but the vehicle was restarted and operated as designed. While driving, there was an abnormally loud clanking sound coming from the vehicle with the "WRENCH SYMBOL" displayed. There were other unknown warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated that the vehicle would be taken back to the local dealer for additional diagnostic testing. The manufacturer was not contacted. The failure mileage was approximately 18,000.
The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the instrument panel failed to show critical information as intended. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the failure was recall-related; however, the parts were not available for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
The contact owns a 2024 Toyota Grand Highlander. The contact was unable to fill the fuel tank completely. The contact stated that the fuel tank had a 17-gallon capacity; however, the contact was only able to get more than 10 gallons into the tank. Additionally, the contact stated that the Auto START/STOP feature was not functioning as needed. The contact had taken the vehicle to a local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 16,455.
The contact owns a 2024 Toyota Grand Highlander. The contact stated that while the vehicle was parked, it was discovered that the key fob lost power causing the key fob to become undetected inside the vehicle. The contact was not able to lock or start the vehicle due to the failure. In addition, there was a beeping sound coming from the vehicle. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.
Vehicle Safety Complaint - 2024 Toyota Grand Highlander My 2024 Toyota Grand Highlander has experienced multiple serious defects, including two official recalls: 25TA08 - instrument cluster failure 24TA09 - airbag defect This week, the instrument display failed completely, making it impossible to view speed or system warnings. I've been unable to work since then, causing financial hardship for my family. Earlier, I also had to replace the entire drive shaft at my own expense (~$2,500), which is highly unusual for a new vehicle. These repeated issues raise serious concerns about safety and reliability. I've submitted a formal complaint to Toyota Brand Engagement Center, and it has been acknowledged and assigned to a Case Manager. The dealer is still searching for a suitable loaner vehicle that meets my work requirements. …
This is regarding recalls for my 2024 Toyota Grand Highlander Hybrid Platinum Max. The vehicle has been in the possession of Koons Tysons Toyota since December 23, 2025 (80 days as of 3/11/26), for repair of Safety Recall #25TA13 and #25TB13 NHTSA 25V744) involving the Panoramic View Monitor System/Parking Assist ECU. The dealership has explicitly informed me that the vehicle is unsafe to operate and have therefore kept it. Toyota and its authorized dealer have made three (3) repair attempts to correct this safety defect. Two separate replacement components were ordered and installed without resolving the issue. A third required component is currently on backorder with no definitive ETA or repair completion date, as the date keeps getting pushed. …
There are two documented events, Jun 28 and Jul 02, but several others have been observed While moving forward -Exiting a private drive, from a stopped position -Turning right to merge into a traffic lane -The vehicle failed to accelerate rolling forward into traffic at idle speed only -There was no response from the vehicle when the accelerator peddle was depressed or re-depressed -Vehicle had to be "coasted" to the right shoulder out of the way of oncoming traffic After traffic passed -While still on the road shoulder and the vehicle still running -It was a minute or two before the vehicle started to respond to throttle -When it did started to respond, it was laggy for about 30 seconds -Response remained laggy until the speed passed 20 mph and it started to respond as normal There were no vehicles or obstructions within range that should have triggered a vehicle control response There …
Related recalls
Electrical system › Instrument cluster/panel
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles.
Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the…
Electrical complaints in other Grand Highlander years
Frequently asked questions
How common are electrical problems on the 2024 Toyota Grand Highlander?
NHTSA has 22 complaints about the electrical system of the 2024 Toyota Grand Highlander, 9% of the model year's 236 complaints.
Is there a recall for 2024 Toyota Grand Highlander electrical problems?
Yes — NHTSA recall 25V-595 (instrument cluster/panel, Sep 11, 2025). Recall repairs are free at authorized dealers.
At what mileage do 2024 Toyota Grand Highlander electrical problems start?
Half of the complaints with a recorded mileage happened before about 16,000 miles, and 71% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.