2021 Subaru Crosstrek Problems & Complaints

Use caution1.5× as many complaints as a typical year of the Crosstrek at the same age

Owners have filed 115 complaints about the 2021 Subaru Crosstrek with the National Highway Traffic Safety Administration. That is 1.5× as many as a typical Crosstrek model year at the same age — above average, so look closely at the problem areas below before you buy. The most reported problem area is the windows, wipers & sunroof (33 complaints, typically around 6,000 miles). One recall covers this model year.

115complaints
1recalls
8crashes
2fires
6injuries
0deaths

Most common 2021 Subaru Crosstrek problems

  • 3329%
  • Other / not specified~7,000 miles
    2623%
  • Driver assistance~8,000 miles
    1816%
  • Engine & cooling~1,000 miles
    1614%
  • Electrical system~60,000 miles
    1614%
  • Transmission & drivetrain
    1412%
  • Fuel & propulsion system
    43%
  • Brakes
    43%
  • Suspension~85,000 miles
    33%
  • Steering~60,000 miles
    33%
  • Body & structure
    33%
  • Speed control & acceleration
    33%
  • Seats
    33%
  • Air bags
    22%
  • Lights~0 miles
    11%
  • Seat belts
    11%

Share of the 115 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Subaru Crosstrek complaints by model year

2013201420152016201720182019202020212022202320242025202626161713294195285691153135120459
Owner complaints per model year, Subaru Crosstrek. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Crosstrek years: 2014, 2015, 2022. Years to avoid: 2018, 2016, 2024, 2019, 2017. Compare all years →

2021 Subaru Crosstrek recalls (1)

Power train › Automatic transmission › Park/neutral start interlock switch

NHTSA recall 23V-755 · Nov 9, 2023 · 95,830 vehicles

Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.

Remedy: Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.

What 2021 Subaru Crosstrek owners say

Windows, wipers & sunroof all 33 →

The contact owns a 2021 Subaru Crosstrek. The contact stated that while his daughter was driving approximately 70 MPH, the sunroof exploded without impact. The contact stated that the majority of the shattered glass blew up and out of the vehicle. The dealer was contacted and informed of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.

Sun/moon roof assembly · 60,000 miles · Jun 2022

The contact owns a 2021 Subaru Crosstrek. The contact stated upon entering the vehicle, he noticed that the windshield had cracked on the passenger side. The vehicle was not taken to a local dealer or independent mechanic to have it diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,700.

Windshield · 6,000 miles · Jun 2021

Driver assistance

While driving on the highway in the slow lane (furthest to the right), traveling at approximately 50 mph, I came to be behind a tractor trailer. Before I had a chance to pass the tractor trailer, it switched lanes abruptly. My vision past/beyond (in front of) the tractor trailer was heavily obstructed by the massive vehicle itself, so I could not see that in front of the 18-wheeler there was a mid-size sedan traveling at approximately 5-10 mph in the same active highway lane I was in. I had almost no time to react, and neither the Automatic Emergency Braking system nor the Forward Collision Warning system engaged. Both of these systems should have activated to prevent the collision and/or minimize injuries and damage. I subsequently collided (harshly) with the aforementioned sedan.

Warnings · Jul 2023 · crash · 2 injuries

Traveling at speed of 30MPH. A tocoma truck in front of me suddenly stopped in road lane. Driver said that his vehicle made an auto assist stop were the brakes lock. My 2021 Crosstrek eyesight/braking system failed. I saw the truck stop but the system failed and I went into the back of a large truck. There is a witness who is happy to talk with you. He saw the truck's sudden stop and my crosstrek failure to stop. My car is totaled. I have the police report and have reported this to my insurance company.

Automatic emergency braking · Nov 2025 · crash

Engine & cooling

The contact owned a 2021 Subaru Crosstrek. The contact stated that while parking and the brake pedal was depressed, the vehicle accelerated unexpectedly and collided with a wall. The collision was at the front of the vehicle. The air bags deployed. The driver sustained arm, leg, thumb, back, and nose injuries. Medical attention was needed. A police report was filed. The vehicle was towed to an impound lot. The manufacturer was not notified of the failure. The failure mileage was approximately 1,300.

1,000 miles · Sep 2023 · crash · 1 injury

The contact owns a 2021 Subaru Crosstrek. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the roadway. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the battery. The vehicle was repaired, but the failure reoccurred. The vehicle was towed to the dealer and diagnosed with head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.

120,000 miles · Jul 2025

2021 Subaru Crosstrek engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl plug-in hybridCVTAWD36 / 35 / 35
2.0L 4-cylCVTAWD28 / 33 / 30
2.5L 4-cylCVTAWD27 / 34 / 29
2.0L 4-cyl6-speed manualAWD22 / 29 / 25

EPA ratings. Class: Small SUV.

Frequently asked questions

Is the 2021 Subaru Crosstrek a good car?

Based on 115 owner complaints filed with NHTSA, the 2021 Crosstrek rates use caution: 1.5× as many complaints as a typical year of the Crosstrek at the same age. It is one of the Crosstrek years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2021 Subaru Crosstrek?

The windows, wipers & sunroof — 33 complaints, 29% of all complaints for this model year, most often about windshield. Next are the driver assistance (18) and engine & cooling (16).

How many recalls does the 2021 Subaru Crosstrek have?

There is 1 recall for the 2021 Subaru Crosstrek, the most recent from November 9, 2023 (park/neutral start interlock switch). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Subaru Crosstrek?

The best years by complaints, compared at the same age, are 2014, 2015 and 2022. Years to avoid or approach with caution: 2018, 2016, 2024, 2019 and 2017. See the full Subaru Crosstrek years comparison.

At what mileage do 2021 Subaru Crosstrek problems happen?

The median mileage reported in complaints is about 2,000 miles; 76% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.