The problem
General Motors, LLC (GM) is recalling certain 2025-2027 Cadillac OPTIQ vehicles. When closed using the key fob's express-up function, the front windows may fail to detect an obstruction and reverse direction. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
The risk
A closing window that does not reverse direction as expected can pinch a passenger before retracting, increasing the risk of injury.
The fix
The body control module (BCM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N262567230. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.
Recall details
| NHTSA campaign | 26V-612 (26V612000) |
|---|---|
| Manufacturer number | N262567230 |
| Manufacturer | General Motors, LLC |
| Component | Visibility › Power window devices and controls |
| Report date | September 24, 2026 |
| Vehicles affected | 29,347 |
| Initiated by | Manufacturer |
Vehicles covered
Plus 1 other model/year combinations not covered on this site.
Owner complaints about the windows, wipers & sunroof
Frequently asked questions
Is the recall 26V-612 repair free?
Yes. Cadillac dealers will fix the problem at no cost: The body control module (BCM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact Cadillac customer service at 1-800-458-8006.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 29,347 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.