The problem
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix
Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.
Recall details
| NHTSA campaign | 26V-296 (26V296000) |
|---|---|
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Equipment adaptive/mobility › Wheelchair restraints/securement › Critical fasteners |
| Report date | May 11, 2026 |
| Owners notified | June 16, 2026 |
| Vehicles affected | 476 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 26V-296 repair free?
Yes. Chrysler dealers will fix the problem at no cost: Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 476 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.