Ford Recall 25V-686: Back over prevention – software

Affected: 2020–2022 Ford F-250 SD, 2020–2022 Ford F-350 SD, 2020–2022 Ford F-450 SD. Filed with NHTSA on October 10, 2025, covering about 291,901 vehicles.

The problem

Ford Motor Company (Ford) is recalling certain 2020-2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The 360-degree view camera system may not display a rearview image properly in certain lighting conditions.

The risk

A rearview camera image that does not display properly can reduce the driver's view behind the vehicle, increasing the risk of a crash.

The fix

Dealers will update the image processing module software, free of charge.This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim letters notifying owners of the safety risk were mailed on October 30, 2025. Additional letters will be mailed once the remedy is available on each phase. Owner notification letters were mailed May 19, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025.

Recall details

NHTSA campaign25V-686 (25V686000)
Manufacturer number25SA8
ManufacturerFord Motor Company
ComponentBack over prevention › Software
Report dateOctober 10, 2025
Owners notifiedMay 19, 2026
Vehicles affected291,901
Initiated byManufacturer

Vehicles covered

Owner complaints about the driver assistance

Frequently asked questions

Is the recall 25V-686 repair free?

Yes. Ford dealers will fix the problem at no cost: Dealers will update the image processing module software, free of charge.This will be a phased campaign, with the remedy becoming available in different phases based on model years.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 291,901 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.