The problem
Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop.
The risk
A tailgate that suddenly drops can hit a person, increasing the risk of injury.
The fix
Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10342. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 7, 2025.
Recall details
| NHTSA campaign | 25V-654 (25V654000) |
|---|---|
| Manufacturer number | R10342 |
| Manufacturer | Volvo Car USA, LLC |
| Component | Structure › Body › Hatchback/liftgate › Support device/strut |
| Report date | September 30, 2025 |
| Owners notified | November 17, 2025 |
| Vehicles affected | 1,119 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the body & structure
Frequently asked questions
Is the recall 25V-654 repair free?
Yes. Volvo dealers will fix the problem at no cost: Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1-800-458-1552.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,119 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.