The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.
The risk
An inoperative defroster and defogger system can decrease the driver's visibility under certain driving conditions, increasing the risk of a crash.
The fix
Dealers will update the HVAC control ECU software, free of charge. Dealers will also inspect the electrical compressor, and replace it, if necessary, free of charge. Owner notification letters were mailed October 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB07 and 25TA07. Lexus' numbers for this recall are 25LB04 and 25LA04. Subaru's number for this recall is WRD-25.
Recall details
| NHTSA campaign | 25V-577 (25V577000) |
|---|---|
| Manufacturer number | 25TB07,25LB04,WRD25 |
| Manufacturer | Toyota Motor Corporation |
| Component | Visibility › Defroster/defogger/HVAC system |
| Report date | September 4, 2025 |
| Owners notified | October 17, 2025 |
| Vehicles affected | 94,320 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the a/c & heater
Frequently asked questions
Is the recall 25V-577 repair free?
Yes. Lexus dealers will fix the problem at no cost: Dealers will update the HVAC control ECU software, free of charge. Dealers will also inspect the electrical compressor, and replace it, if necessary, free of charge. Owner notification letters were mailed October 17, 2025.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 94,320 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.