The problem
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix
Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.
Recall details
| NHTSA campaign | 25V-471 (25V471000) |
|---|---|
| Manufacturer number | 57C |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Equipment › Appliance › Tv/radio/speakers |
| Report date | July 17, 2025 |
| Owners notified | August 7, 2025 |
| Vehicles affected | 21 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 25V-471 repair free?
Yes. Chrysler dealers will fix the problem at no cost: Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 21 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.