The problem
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
The risk
A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
The fix
Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
Recall details
| NHTSA campaign | 25V-393 (25V393000) |
|---|---|
| Manufacturer number | 25S67 |
| Manufacturer | Ford Motor Company |
| Component | Seats › Mid/rear assembly |
| Report date | June 13, 2025 |
| Owners notified | August 7, 2025 |
| Vehicles affected | 304,662 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the seats
- 2020 Ford Explorer seat problems 41
- 2021 Ford Explorer seat problems 17
- 2022 Ford Explorer seat problems 5
- 2023 Ford Explorer seat problems 1
- 2024 Ford Explorer seat problems 2
- 2025 Ford Explorer seat problems 3
- 2020 Lincoln Aviator seat problems 3
- 2021 Lincoln Aviator seat problems 4
- 2022 Lincoln Aviator seat problems 3
- 2023 Lincoln Aviator seat problems 2
- 2025 Lincoln Aviator seat problems 3
Frequently asked questions
Is the recall 25V-393 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 304,662 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.