The problem
Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix
Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will need to have the new remedy completed.
Recall details
| NHTSA campaign | 25V-369 (25V369000) |
|---|---|
| Manufacturer number | SR-25-001 |
| Manufacturer | Mitsubishi Motors North America, Inc. |
| Component | Back over prevention › Software |
| Report date | June 2, 2025 |
| Owners notified | June 30, 2025 |
| Vehicles affected | 198,940 |
| Initiated by | Manufacturer |
Vehicles covered
- 2022 Mitsubishi Outlander
- 2023 Mitsubishi Outlander
- 2024 Mitsubishi Outlander
- 2023 Mitsubishi Outlander Phev
Plus 2 other model/year combinations not covered on this site.
Owner complaints about the driver assistance
Frequently asked questions
Is the recall 25V-369 repair free?
Yes. Mitsubishi dealers will fix the problem at no cost: Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 198,940 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.