The problem
General Motors, LLC (GM) is recalling certain 2023 - 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.
The risk
A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
The fix
The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252500680.
Recall details
| NHTSA campaign | 25V-356 (25V356000) |
|---|---|
| Manufacturer number | N252500680 |
| Manufacturer | General Motors, LLC |
| Component | Electrical system › Instrument cluster/panel |
| Report date | May 29, 2025 |
| Owners notified | June 17, 2025 |
| Vehicles affected | 41,376 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 25V-356 repair free?
Yes. Cadillac dealers will fix the problem at no cost: The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 41,376 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.