The problem
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
The risk
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
The fix
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Recall details
| NHTSA campaign | 25V-347 (25V347000) |
|---|---|
| Manufacturer number | 25S53 |
| Manufacturer | Ford Motor Company |
| Component | Structure › Body |
| Report date | May 23, 2025 |
| Vehicles affected | 492,145 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the body & structure
Frequently asked questions
Is the recall 25V-347 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 492,145 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.