The problem
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 22V-791. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.
The risk
Loss of the ability to control the defrost or defog function decreases the driver's visibility under certain driving conditions, increasing the risk of a crash.
The fix
Dealers will update the remote climate control module software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S23.
Recall details
| NHTSA campaign | 25V-168 (25V168000) |
|---|---|
| Manufacturer number | 25S23 |
| Manufacturer | Ford Motor Company |
| Component | Visibility › Defroster/defogger/HVAC system |
| Report date | March 14, 2025 |
| Owners notified | April 21, 2025 |
| Vehicles affected | 471 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the a/c & heater
Frequently asked questions
Is the recall 25V-168 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will update the remote climate control module software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S23.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 471 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.