The problem
Ford Motor Company (Ford) is recalling certain 2023 Super Duty F-250 and F-350 vehicles previously repaired incorrectly under recall number 23V-507. The driver and front passenger windows may fail to detect an obstacle while closing and not reverse direction as intended.
The risk
A window that does not automatically reverse when an obstruction is encountered increases the risk of injury.
The fix
Dealers will update the software, free of charge. Owner notification letters were mailed April 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S25.
Recall details
| NHTSA campaign | 25V-157 (25V157000) |
|---|---|
| Manufacturer number | 25S25 |
| Manufacturer | Ford Motor Company |
| Component | Visibility › Power window devices and controls |
| Report date | March 14, 2025 |
| Owners notified | April 18, 2025 |
| Vehicles affected | 9 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the windows, wipers & sunroof
Frequently asked questions
Is the recall 25V-157 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will update the software, free of charge. Owner notification letters were mailed April 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S25.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 9 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.