The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The fix
Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Recall details
| NHTSA campaign | 25V-125 (25V125000) |
|---|---|
| Manufacturer number | AUDI: 93FR WV: 93CJ |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Electrical system › Propulsion system › DC/DC converter |
| Report date | February 28, 2025 |
| Owners notified | May 20, 2025 |
| Vehicles affected | 13,769 |
| Initiated by | Manufacturer |
Vehicles covered
Plus 2 other model/year combinations not covered on this site.
Owner complaints about the electrical system
Frequently asked questions
Is the recall 25V-125 repair free?
Yes. Audi dealers will fix the problem at no cost: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 13,769 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.