The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Atlas and Atlas Cross Sport vehicles. The transmission may have been manufactured incorrectly, which can result in a loss of drive power.
The risk
A sudden loss of drive power can increase the risk of a crash.
The fix
Dealers will replace the transmission, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 38CX.
Recall details
| NHTSA campaign | 25V-081 (25V081000) |
|---|---|
| Manufacturer number | 38CX |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Power train › Automatic transmission |
| Report date | February 12, 2025 |
| Owners notified | March 12, 2025 |
| Vehicles affected | 19 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the transmission & drivetrain
Frequently asked questions
Is the recall 25V-081 repair free?
Yes. Volkswagen dealers will fix the problem at no cost: Dealers will replace the transmission, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 38CX.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 19 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.