The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
The risk
A vehicle fire while parked or driving can increase the risk of injury.
The fix
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.
Recall details
| NHTSA campaign | 25V-050 (25V050000) |
|---|---|
| Manufacturer number | 2025040005 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Electrical system › Propulsion system › Traction battery |
| Report date | February 7, 2025 |
| Owners notified | May 22, 2025 |
| Vehicles affected | 12,236 |
| Initiated by | Manufacturer |
Vehicles covered
- 2023 Mercedes-Benz EQB250
- 2022 Mercedes-Benz EQB300
- 2023 Mercedes-Benz EQB300
- 2024 Mercedes-Benz EQB300
- 2022 Mercedes-Benz EQB350
- 2023 Mercedes-Benz EQB350
- 2024 Mercedes-Benz EQB350
Plus 3 other model/year combinations not covered on this site.
Owner complaints about the electrical system
Frequently asked questions
Is the recall 25V-050 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 12,236 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Is it safe to drive?
Owners are advised to park outside and away from buildings until the repair is done, because of a fire risk.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.