The problem
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
The risk
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
The fix
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Recall details
| NHTSA campaign | 25V-011 (25V011000) |
|---|---|
| Manufacturer number | 01C |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Power train |
| Report date | January 16, 2025 |
| Owners notified | February 19, 2026 |
| Vehicles affected | 63,130 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the transmission & drivetrain
Frequently asked questions
Is the recall 25V-011 repair free?
Yes. Jeep dealers will fix the problem at no cost: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 63,130 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.