The problem
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
The risk
An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The fix
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
Recall details
| NHTSA campaign | 24V-894 (24V894000) |
|---|---|
| Manufacturer number | N242469160 |
| Manufacturer | General Motors, LLC |
| Component | Latches/locks/linkages › Tailgate › Latch |
| Report date | November 26, 2024 |
| Owners notified | December 17, 2024 |
| Vehicles affected | 131,231 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the locks & latches
Frequently asked questions
Is the recall 24V-894 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 131,231 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.