The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID.4 vehicles. The rearview camera image may not display when the vehicle is placed in reverse or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
The fix
Dealers will replace the peripheral camera control module, free of charge. Owner notification letters were mailed December 26, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91B3.
Recall details
| NHTSA campaign | 24V-875 (24V875000) |
|---|---|
| Manufacturer number | 91B3 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Back over prevention › Sensing system › Camera |
| Report date | November 20, 2024 |
| Owners notified | December 26, 2024 |
| Vehicles affected | 385 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
Frequently asked questions
Is the recall 24V-875 repair free?
Yes. Volkswagen dealers will fix the problem at no cost: Dealers will replace the peripheral camera control module, free of charge. Owner notification letters were mailed December 26, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91B3.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 385 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.