The problem
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.
The risk
An engine that fails to restart increases the risk of a crash.
The fix
Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Recall details
| NHTSA campaign | 24V-816 (24V816000) |
|---|---|
| Manufacturer number | 7024J |
| Manufacturer | Mazda Motor Corp. |
| Component | Power train › Automatic transmission › Control module (TCM/PCM/tecm) |
| Report date | October 31, 2024 |
| Owners notified | December 19, 2024 |
| Vehicles affected | 38,926 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the transmission & drivetrain
Frequently asked questions
Is the recall 24V-816 repair free?
Yes. Mazda dealers will fix the problem at no cost: Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 38,926 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.