The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC 300 and GLC 300 4MATIC vehicles. The driver's and front passenger seat rail may have been incorrectly attached to the vehicle body.
The risk
An incorrectly attached seat may not properly restrain the driver during a crash, increasing the risk of injury.
The fix
Dealers will inspect the bolt connection and tighten the bolts between the driver and front passenger seat rail and the vehicle body, free of charge. Owner notification letters were mailed December 4, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Recall details
| NHTSA campaign | 24V-808 (24V808000) |
|---|---|
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Seats › Critical fasteners |
| Report date | October 25, 2024 |
| Owners notified | December 4, 2024 |
| Vehicles affected | 7 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 24V-808 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will inspect the bolt connection and tighten the bolts between the driver and front passenger seat rail and the vehicle body, free of charge. Owner notification letters were mailed December 4, 2024.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 7 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.