Ford Recall 24V-802: Electrical system – instrument cluster/panel

Affected: 2024 Ford Mustang. Filed with NHTSA on October 25, 2024, covering about 6,212 vehicles.

The problem

Ford Motor Company (Ford) is recalling certain 2024 Mustang vehicles. The Instrument Panel Cluster (IPC) may not illuminate at startup or while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."

The risk

An instrument panel display that does not show critical information, such as warning lights or vehicle speed, increases the risk of a crash.

The fix

Dealers will update the instrument panel cluster software, free of charge. Owner notification letters were mailed on February 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C35.

Recall details

NHTSA campaign24V-802 (24V802000)
Manufacturer number24C35
ManufacturerFord Motor Company
ComponentElectrical system › Instrument cluster/panel
Report dateOctober 25, 2024
Owners notifiedFebruary 25, 2025
Vehicles affected6,212
Initiated byManufacturer

Vehicles covered

Owner complaints about the electrical system

Frequently asked questions

Is the recall 24V-802 repair free?

Yes. Ford dealers will fix the problem at no cost: Dealers will update the instrument panel cluster software, free of charge. Owner notification letters were mailed on February 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C35.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 6,212 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.