The problem
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, 6500HD vehicles. The air bag sensing and diagnostic module (SDM) may not have been activated during installation.
The risk
Inactive air bags will not deploy in a crash, increasing the risk of injury.
The fix
A Navistar technician will activate the air bag module, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477760.
Recall details
| NHTSA campaign | 24V-738 (24V738000) |
|---|---|
| Manufacturer number | N242477760 |
| Manufacturer | General Motors, LLC |
| Component | Air bags › Air bag/restraint control module › Software |
| Report date | October 2, 2024 |
| Owners notified | November 1, 2024 |
| Vehicles affected | 25 |
| Initiated by | Manufacturer |
Vehicles covered
Plus 1 other model/year combinations not covered on this site.
Frequently asked questions
Is the recall 24V-738 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: A Navistar technician will activate the air bag module, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477760.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 25 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.